Intro:

Expedia Group’s Travel Partner Group (TPG) is looking for a strategic forward-thinking global Director of Learning! This leader will own driving the overall strategy and execution of L&D and enablement for TPG’s Service and Operations organizations to drive business impact and tackle sophisticated information and knowledge challenges. As a leader, you will be responsible for innovative L&D approaches that drive transformational change and empower performance. They will work closely with the wider Expedia L&D leaders as well as closely with our senior leadership team to support business initiatives through L&D. They will lead the vision and strategy and drive the performance of a large team of trainers, and learning professionals.

What you will do:

• Consult and partner with TPG leaders to ensure the successful execution of our business strategy and goals by developing corresponding L&D strategies to enable people's performance.

• Lead a distributed team of performance, learning, and facilitation consultants focused on driving a global approach.

• Use performance consulting techniques to understand business needs, assess learning gaps, and resolve prioritization of work.

• Partner with the TPG Design team, supporting their efforts to create L&D solutions that will enable us to globally scale to meet the business needs beyond the basics that use multiple delivery channels.

• Measure to evaluate success, ensuring the effectiveness of training solutions by linking desired outcomes to business performance indicators, and tracking and evaluating results.

• Champion the team’s ways of working, acting as an inspirational leadership role-model, and having a full understanding of TPG L&D processes, design principles, playbook, and governance model.

• Actively identify, mitigate, resolve or call out any risks, issues, and dependencies that could impact the delivery of L&D solutions

• Be responsible for the budget, ensuring that the team stays within a forecast.

• You are an inspiring leader with the ability to distill business insights through analysis and actively provide business solutions and/or a strategic path forward.

• Own critical customer conversations across all levels of leadership ensuring a strong executive presence and influence skills.

Who you are:

Qualified candidates for this position must be highly motivated, capable of self-direction, detail-oriented, flexible, and able to work collaboratively in a partnership capacity. Candidates must exhibit a keen sense of responsibility and enjoy working with multiple demands, shifting priorities, and constant change.

Education & Experience

• Bachelors’ degree in Business, Education, or related field.

• Preferred professional certificates in Training, L&D, and/or Performance Consulting preferred.

• 7+ years L&D, leadership, or Service and Operations experience, with strong bias/passion towards adult learning.

• Establish and maintain effective working relationships with all levels of employees.

• Experience in a broad range of facilitation including train-the-trainer, coaching, and virtual delivery.

• Experience working in a global role within a matrixed organization.

• Ability to tackle problems independently and deliver results based on a range of requests.

• In-depth knowledge of learning theory and methodologies in the design, development, delivery, and evaluation of online, in-person, and blended learning solutions.

• Ability to deal with a high volume of change and ambiguity within an organization.

Additional qualifications include:

• Enthusiastic role model and inspirational leader.

• Shows judgment when analyzing situations and making data-driven decisions; high attention to detail.

• Dedication to uncovering opportunities for improvement and initiation of change.

• Creative in developing solutions.

• Quality and process-driven in delivery.

• Excellent time and workload leadership skills; ability to prioritize.

• Be a positive force of change.

• Confident in abilities and works with humility.

• Attested experience to work well in a fast-paced environment.

• Excellent interpersonal skills with the ability to build relationships at all levels.

• Ability to plan and prioritize work whilst remaining calm under tight pressure.

• Ability to travel up to 35%, including internationally once it is permitted and safe.

Why Join Us?

Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, hardworking, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them with the tools to do so.

Whether you're applying to work in engineering or customer support, marketing, or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground, so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.

If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.

Our family of travel brands includes Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®,ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE, and Traveldoo®.

*LI-KW1

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Expedia is committed to creating an inclusive work environment with a diverse workforce.   All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.