General Manager, Human Resources North America

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With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

About the Role:

Reporting to the CHRO, the General Manager, Human Resources, leads the North American Human Resources strategy, and partners with the global team to shape and execute our global HR strategy – talent acquisition, organizational design, employment law, leadership development, equity and inclusion, vendor partnerships and HR best practices. This is an opportunity for someone excited to scale a local and global HR team and its workforce, so they can help Icertis achieve its mission and vision to become the Contract Intelligence Platform of the World and transform the foundation of commerce.

This leader will have a high growth mindset driven through continuous execution of a strategic framework and possess 10+ years of human resources, talent acquisition and equity and inclusion experience within the technology industry, preferably in rapidly growing Enterprise SaaS company. Critical skills for success include a keen sense of ownership, drive, and grit while executing with executive presence, strategic purpose and a deep sense of urgency. Fairness, Openness, Respect, Teamwork, and Execution are foundational values for success.

Our employees are critical to the success of Icertis and we rely on them to drive market development, revenue, implementations, product innovation, customer satisfaction, and scale. In turn, we help our people build new capabilities, stay engaged with our customers and lead with FORTE in a market category that is new and fast growing. Together, we deliver value to our joint customers in ways they never imagined. 

What you will do:

  • Translate strategic plans into HR initiatives that motivate employees to do their best work. Plan, develop, organize, direct, and evaluate HR function and performance across North America and in partnership with global HR Leaders.
  • Actively engage with talent communities and drive strategic and leadership hiring for Americas.
  • Partner with other senior leaders in being the “keeper of the Icertis culture” and provide innovative ideas and solutions for ensuring that Icertis is an employer of choice.
  • Consult on compensation, benefit, stock and reward programs that engage teams and reward results.
  • Evolve remote workforce capabilities, culture, and accountabilities.
  • Develop a holistic vision and plan on equity and inclusion strategies that support our mission including enhancing DEI organizational capabilities and in-person and virtual trainings.
  • Execute cultural innovations and employee engagement initiatives to ensure we all lead with empathy and FORTE values.
  • Coach executives and other leaders on people-management issues.
  • Promote and oversee the strategic relationships between the HR/Talent Development departments and external entities, including government, vendors and partner organizations.
  • Develop, analyze and make recommendations to leadership based on data provided in HR dashboards.
  • Lead global HR initiatives based on data, best practices and leader and employee input.

What you will bring:

  • Minimum of 10 years of relevant global HR leadership experience.
  • Entrepreneurial bias toward action and results; balance big picture strategic thinking and tactical execution of key projects; creative problem solving.
  • Prior experience in high-tech required. Previous experience with Enterprise SaaS preferred.
  • Demonstrated ability to deal effectively with ambiguity and change in a fast-paced environment.
  • Effective communication, presentation and interpersonal skills. Ability to build positive relationships, trust, and alliances internally and externally to meet company goals.
  • Effective problem solving and project management skills to ensure timelines, budgets and milestones are met or exceeded.
  • Bachelor’s degree in a relevant field is required; MBA or other relevant master’s degree highly desirable. Human resources certification preferred. 

What we offer:

We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order. Four Rings of Responsibility

 

To support these commitments, Icertis offers excellent health and welfare benefits, a generous 401k match, and a robust paid time off program. Here are some of the other reasons we’ve been named a Top Company to Work for by Seattle Business Magazine for the fourth year in a row!  

 

• Stock options and shared ownership in the company 

• Flexible work location (role dependent), with work from home allowance 

• Paid maternity and paternity leave 

• A Week for America – 7 days paid volunteer leave in 2020 to help fight racism 

• 4th of July week off – paid 

• Extensive remote onboarding program and virtual employee engagement events 

 

This specific role might not be for you, but maybe you have a friend who would be a perfect fit. Please forward this opportunity to anyone who wants to help Transform the Foundation of Commerce!  #LI-RS1

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. 

If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected]

 

By submitting your application you acknowledge that you have read Icertis’s Privacy Policy (https://www.icertis.com/privacy-statement/)

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Location

14711 NE 29th Place, Bellevue, WA 98007

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