Head of Talent

| Hybrid
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Around the world, billions upon billions of mobile phone calls are made every single day, and yet the phone app has remained unchanged since smartphones launched over a decade ago. Hiya is determined to revolutionize the way people make and receive mobile phone calls. We are working with mobile phone makers (including Samsung) and mobile carriers (including AT&T) to bring this innovation to all of their global subscribers - over 80 million monthly users today and growing. With offices in Seattle, London, and Budapest, and backing from top investors in the US and Europe, we are an exceptionally diverse and skilled team positioned to change the mobile phone experience forever.

Since launching in 2016, Hiya has grown at an exponential pace. As we continue to invest in strengthening our market leading position, we are planning to double our headcount in the next 12 months. Building a great business starts with attracting and engaging great talent. As such, we are committed to creating and maintaining high hiring standards while ensuring that all applicants have a positive candidate experience. Hiring the best, and at scale, is perhaps the single most important thing that will help us achieve the growth ambitions we have set forth for ourselves this year and many years to come.

We are seeking a Head of Talent who will oversee all aspects of Hiya’s talent acquisition and management, with an immediate focus on recruiting the best possible team. Reporting to our COO, and as our first Head of Talent, you will be responsible for building out and managing all aspects of the Talent and People functions across all of our global locations as we grow from a small start-up to an established organization at a rapid pace. For this role, we are looking for someone who deeply understands the art and science of recruiting and is driven by a desire to build a company which balances operational excellence with a welcoming and inclusive employee culture. Come lead the way as we embark on this next chapter of our growth!

What will you do:

  • Serve as a strategic partner and advisor to the COO and Leadership Team to build a world-class culture and successfully implement strategic solutions that support business growth and employee engagement and retention
  • Develop and oversee recruiting processes company-wide and execute on this strategy globally
  • Hire and manage a global team of recruiters, HR Manager and Office Manager
  • Strong analytical and problem-solving skills. Ability to analyze data, understand trends and develop recommendations for action based on the analysis
  • Ensure compensation policy and processes are in alignment so that employees receive incentives and rewards for effective performance
  • Lead the organization to deliver best-in-class people operations – including recruiting and retention, performance management/internal review processes, on-boarding, orientation, learning and development and employee relations
  • Design and lead the organization’s strategy around diversity, inclusion, and compensation.
  • Other job duties as assigned.


  • 8+ years of experience in the Talent Acquisition and People, preferably in the tech industry
  • 4+ years prior management experience leading Recruiting and People teams
  • Deep experience recruiting for a variety of roles, especially in the technology domain, with a heavy focus on talent acquisition, negotiations, and closing
  • Experience in a high growth startup environment
  • Extra points for working at a global organization
  • Proven ability to understand the business and its challenges
  • Strong influencer and collaborator
  • Flexibility to work in a fast-paced environment and handle changing priorities
  • Proven success in influencing through strong relationships, expertise and data. Ability to manage a large set of stakeholders
  • BA is required

Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status.

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • HubspotEmail
    • ZoomInfoLead Gen
    • AsanaProject Management

Location

We are centrally located in downtown Seattle. The office is easy to get to via public transportation and there is ample parking nearby.

An Insider's view of Hiya, Inc.

What are some social events your company does?

We have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.

Fei

Accountant

How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)

Chad

Software Engineer

What makes someone successful on your team?

I work on the Partner Solutions team where we ship a call protection product that can be built right in to your phone, or can be used as a downloadable app. We work directly with phone carriers so you need to have curiosity and empathy for the needs of customers and end users, from the technical spec down to the details of in-app user experience.

Ari

Sr. Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbucci

CTO

What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.

Javier

Business Intelligence and Data Acquisition Lead

What are Hiya, Inc. Perks + Benefits

Hiya, Inc. Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, flexible paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Diversity
Highly diverse management team
At Hiya, we represent an amazing 18+ different countries. At our company make-up and hiring practices from all angles to ensure that we are inclusive of a diverse workforce without biases.
Mandated unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Hiya provides two catered lunches in the office per week.
Company-sponsored happy hours
Home-office stipend for remote employees
Hiya has a home-office stipend for all employees.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
We offer $1000 annually for continuing education.
Paid industry certifications

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