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HR Operations Analyst

| Seattle
Who we are:
Rover.com connects pet parents with the world’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.
Our global headquarters are in Seattle, Washington in the United States, working closely with our teams in Spokane, Berlin, London, and Barcelona. We have a track record of being recognized as a great place to work, having been named among Seattle's 'Best Places to Work' in Seattle Business Magazine and the Puget Sound Business Journal for three years running. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. Our pioneering approach to people and pups alike landed us on the list of GeekWire’s Next Tech Titan in 2019 and the World's Most Innovative Companies in 2018 by Fast Company. Needless to say (but we're going to say it anyway)—we love dogs, and we wouldn't dream of going to work without them by our sides.
Who we're looking for:
We're looking for a HR Operations Analyst to join our People Team. You'll primarily be responsible for planning, organizing, and implementing the human resources services that ensure a smooth functioning human resources department. A successful candidate will work cross-functionally and collaboratively with all members of the People Team. The HR Operations Analyst is responsible for the effective and consistent coordination and implementation of HR business processes, functions and procedures and monitors HR projects and workflow.
Your Responsibilities:
Provide operational support as it relates to compensation, promotions, terminations and new hires
Support and drive assigned HR implementation projects
Create dashboards and provide reporting and analytics on people and organizational-related metrics
Draft or revise new/existing HR policies
Human Resources Information Systems:
- Manage the development and maintenance of the Human Resources Information tools and systems
- Technical guidance and direction to administrative, technical, and clerical staff on the operation and maintenance of the human resources data systems
- Develop SOP’s and document workflows
- Provide training and guidance on tools
- Lead the development of benefit orientations and benefit training
- Assist in administering employee perks and benefits (including doggy benefits!)
- Manage the benefit reconciliation process
- Support leave of absence programs
- Participates in the day-to-day administration of the benefit programs for team members by answering questions, processing documents on a timely basis, processing bills, and provides data for required reports
- Assist the Benefits & HRIS Manager with company compliance with all existing governmental and labor legal and government reporting requirements, including but not limited to, any related to Equal Employment Opportunity (EEO), the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Department of Labor, - - Occupational Safety and Health Administration (OSHA)
- Direct the preparation of information requested and required for compliance with required legislation

Your Qualifications:

  • Superior verbal and written communication skills, with an emphasis on tact and diplomacy
  • Strong mindset for continuous improvement, process streamlining, increasing efficiency and meeting or exceeding client expectations
  • Proven project management and operations skills with demonstrated ability to manage global projects and initiatives
  • Strong analytical and problem-solving skills with proven ability to organize and analyze data, using HRIS systems for reporting
  • Demonstrated experience supporting corporate health and wellness benefits as well as leave of absence programs 
  • Ability to establish strong relationships and credibility at all levels and geographies throughout the organization and cross-functionally
  • Effective listener and problem-solver of people issues, able to serve as spokesperson and role model for ethics and corporate values
  • Comfort with ambiguity; ability to thrive in a fast-paced environment
  • Broad knowledge of HR functional disciplines (e.g., organizational development, talent management, employee relations, staffing, and compensation/benefits)
  • Effective listener and problem-solver of people issues, able to serve as spokesperson and role model for ethics and corporate values
  • In-depth understanding of federal, state and local laws relating to HR
  • A Bachelor's degree with 5 years of directly relevant experience in HR/People Operations

Your Skills:

  • Experience with GSuite Products
  • Experience with implementing and using HRIS
  • Overall ability to easily grasp technical aspects of HR programs/systems
  • Excellent oral and written skills
  • Team Player

Benefits of Working at Rover.com:

  • Competitive compensation
  • 401k
  • Stock options
  • Paid time off
  • Competitive benefits package, including medical, dental, and vision insurance
  • Commuter benefits
  • Bring your dog to work (and unlimited puppy time)
  • Doggy benefits, including $1000 toward adopting your first dog
  • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs)
  • Free catered lunches semi-monthly
  • Regular team activities, including happy hours, snow tubing, game nights, and more
  • 50 free dog walks a year (Seattle only - for now!)

Rover embraces diversity and opposes discrimination. This full-time position is based at Rover HQ in Downtown Seattle. Candidates must be eligible to work in the US.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases


2101 4th Avenue, Seattle, WA 98121

What are Rover Perks + Benefits

Rover Benefits Overview

Working at Rover has a lot of benefits—and office puppies are just the start. From our home in the heart of downtown Seattle, we’ve built a close-knit team of developers, analysts, marketers, and customer support representatives, and we’re committed to growth, health, and joy across our community.

We’ll provide $1000 to help you adopt or foster a dog. And whenever you need to get away, we’ll help cover your dog’s staycation with a Rover sitter.

Health & Welfare
Taking care of yourself and your health comes first. We offer a competitive benefits package that includes medical, dental, vision, life insurance & disability coverage.

Time Off
Family and life events will always trump business. We offer 4 weeks of paid time off annually, as well as 10 paid holidays.

We offer competitive compensation as well as stock options, 401K, holiday pay, and pet assistance funds.

Parental Leave
Work shouldn't get in the way of life. That's why we offer 10 weeks of paid parental leave with up to an additional 8 weeks of short term disability pay (60%) to birth mothers.

Enjoy stocked fridges, coffee, soda, and lots of treats (for humans and dogs). We offer a company lunch two times a month for all employees.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Highly diverse management team
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Acme Co.'s pet policy is dog friendly daily, cat friendly daily.

Additional Perks + Benefits

We host a wide variety of events including happy hours, ski trips, art classes, wine tastings and more. Whatever your passion, you’ll find like-minded friends at Rover.

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