Manager, Technical Recruiting Coordination

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Build a world class recruiting experience 

The Opportunity

The Manager of Technical Recruiting Coordination manages a team of high performing recruiting coordinators by developing tools to handle their workload, assessing interviewer capacity, identifying process improvements and coaching our recruiting coordinators in a fast-paced environment. The Manager of Technical Recruiting Coordination is an integral partner in oversight of day-to-day recruiting coordination and will work closely with hiring teams to execute on all of the "behind the scenes" work that needs to happen to drive a great candidate experience as well as to ensure success and progression within the hiring process. 

You are an organizational guru, have the ability to shift gears at a moment's notice and enjoy the challenges of helping to build a great organization of talented individuals. If you're a team player with an eye for process improvement who loves connecting people and opportunities and would love to gain leadership experience at the same time, then this is the role for you. 

You will:

  • Build and lead a team of technical recruiting coordinators on the global recruiting coordination team
  • Collaborate with teams to understand and optimize interview scheduling and candidate management processes
  • Detail the end-to-end coordination process and build a playbook for onboarding new team members
  • Partner with recruiting operations on the development of tools, processes and communications to ensure that coordination and candidate needs are represented
  • Anticipate future coordination challenges and work with recruiting leaders and the organization to proactively develop solutions
  • Inspire action and foster a results-mindset in others demonstrating a clear bias for action and results
  • Maximize individual and team performance while maintaining a fun working environment
  • Drive efforts and projects through relationships and a broad knowledge base 
  • Act in a player coach role and schedule for high level executive and leadership roles and filling the gaps where necessary

You should have:

  • 4+ years of professional experience including recruiting coordination and/or recruiting experience required
  • 1+ year of experience with managing teams of 4+ recruiting coordinators
  • Consistent track record for identifying and launching process improvements
  • Demonstrated personal accountability and integrity, and an ability to build long-term, productive relationships across a global business
  • A growth mindset and bias for action; you strive for continuous improvement and are constantly building, iterating and detailing
  • Experience in delivering a positive and delightful candidate experience
  • Ability to connect and effectively communicate with people of all levels
  • Ability to thrive and prioritize in a constantly changing environment
  • Project/Program Management experience is a plus

About Flexport: 

We believe trade can move the human race forward. That’s why it’s our mission to make global trade easy for everyone. Flexport is building the platform for global logistics, empowering buyers, sellers and their logistics partners with the technology and services to grow and innovate. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $10B of merchandise across 112 countries every year. 

Worried about not having any logistics experience? 

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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