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Senior Diversity & Inclusion Recruiting Program Manager

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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

    About the role: 

    Our Talent Acquisition Team is on an incredible multi-year journey to build and scale world-class recruiting from the ground up. Diversity, Inclusion and Belonging (DIBs) is a central to our approach, and we are weaving it into every aspect of how we recruit. Our aim is to create a richly diverse and equitable recruiting capability where every candidate feels moments of belonging. 
     
    The Diversity & Inclusion Recruiting Programs Analyst is a program manager who leads initiatives that amplify our inclusive recruiting capabilities. In this role you will work collaboratively with our Diversity Recruiters, the broader Talent Acquisition team, and other internal and external stakeholders. You will be empowered to help design, manage and lead a variety of inclusive recruiting initiatives. We’re looking for someone who is excited about building from scratch, can move quickly, and is passionate about diversity, equity and inclusion.

    What you get to do: 

    Dream, innovate, and make informed recommendations for initiatives that will improve our inclusive recruiting capabilities

    • Build and drive initiatives that truly make an impact, such as inclusive recruiting events, training guides, employee activations, external partnerships, bias-mitigation tools and guides, etc. 
    • Drive projects and programs using clear road maps and success measures 
    • Collaborate closely with our recruiting teams and business partners 
    • Manage external partner relationships to grow diverse talent pipelines 
    • Travel up to 5-10%, as needed 


      Qualifications

      To be successful in this role, we need someone who has: 
       

      • 6+ years experience running, creating and managing custom diversity recruiting projects or general diversity programs 
      • Strong personal accountability to deliver to plan 
      • Deep passion, understanding, and long-standing commitment to diversity, equity and inclusion 

      It’s Great, But Not Required If You Have: 
       

      • Excellent communication and collaboration skills, with the ability to build strong relationships with stakeholders
      • Event planning experience 
      • A builder who’s comfortable with ambiguity; you want to be apart of developing and growing something brand new
      • Experience working in a fast paced, high-growth environment 
      • Strong data analysis skills
      • Strong Microsoft PowerPoint skills with the ability to build beautiful, clear presentations 
      • Curious self-starter with a strong desire to learn and grow
      • Ability to prioritize work; you thrive in a dynamic, rapidly changing environment
      • Self-driven and highly motivated; you have a true sense of ownership from start to finish
      • A collaborative mentality; you thrive in a strong team-based environment
      • Growth-mindset; you are curious, and always eager to learn and improve


      Additional Information

      ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

      If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

      For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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      Technology we use

      • Engineering
        • JavaLanguages
        • JavascriptLanguages
        • ReactLibraries
        • Node.jsFrameworks
        • MariaDBDatabases
        • MongoDBDatabases
        • MySQLDatabases
        • PostgreSQLDatabases

      Location

      4400 Carillon Point, Floor 4, Kirkland, WA 98033

      An Insider's view of ServiceNow

      How would you describe the company’s work-life balance?

      I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

      Kurdin

      Manager, Strategy & Operations

      What does your typical day look like?

      I work in global cloud services and constantly collaborate with people–every day is different. I could be working on product design, collaborating with folks in other organizations, driving decisions, assessing technology, and talking with customers.

      Bill

      Distinguished Systems Architect

      What does career growth look like on your team?

      Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

      Vanessa

      President, ServiceNow.org

      How do your team's ideas influence the company's direction?

      In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

      Pat

      Chief Technology Officer

      What are some things you learned at the company?

      Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

      Ying

      Director, Product Design

      What are ServiceNow Perks + Benefits

      ServiceNow Benefits Overview

      We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

      Culture
      Volunteer in local community
      Open door policy
      Open office floor plan
      Flexible work schedule
      Remote work program
      Diversity
      Documented equal pay policy
      Dedicated diversity and inclusion staff
      Mandated unconscious bias training
      Diversity manifesto
      Mean gender pay gap below 10%
      Diversity employee resource groups
      Hiring practices that promote diversity
      Health Insurance & Wellness Benefits
      Flexible Spending Account (FSA)
      Disability insurance
      Dental insurance
      Vision insurance
      Health insurance
      Life insurance
      Wellness programs
      Financial & Retirement
      401(K)
      401(K) matching
      Company equity
      Employee stock purchase plan
      Performance bonus
      Charitable contribution matching
      Child Care & Parental Leave Benefits
      Childcare benefits
      Generous parental leave
      Family medical leave
      Adoption Assistance
      Vacation & Time Off Benefits
      Unlimited vacation policy
      Generous PTO
      Paid volunteer time
      Paid holidays
      Paid sick days
      Office Perks
      Commuter benefits
      Company-sponsored outings
      Free snacks and drinks
      Company-sponsored happy hours
      Onsite office parking
      Onsite gym
      Professional Development Benefits
      Tuition reimbursement
      Lunch and learns
      Promote from within
      Mentorship program
      Online course subscriptions available

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