Specialist - People & Culture at Discovery Digital Media

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Position Summary

The role of People & Culture Services Specialist is responsible for direct contact with customers and internal support of People & Culture Partners as well as the integrity and accuracy of all employee records and data in People & Culture Systems. This role plays a key part in the People & Culture Operations Team who serve as the backbone of Discovery’s People & Culture Organization, working collaboratively within a digitally native environment to align data, while implementing processes, procedures and People & Culture support to make business decisions in compliance with operational SLAs.

Responsibilities

  • Create and maintain Personnel Action Forms for all personnel changes, including new hires, transfers, promotions, terminations and all other applicable changes to personnel records
  • Assist with job descriptions, creation of requisition forms and audit of weekly open requisition report and org chart
  • Prepare required documents for separations, exit interview document preparation, collection of employee assets and scheduling of exit meetings
  • Assist and counsel employees regarding benefits plans, payroll, company policies and programs and leave of absence plans.
  • Coordinate the planning, development, and implementation of consistent position management processes to release positions for hire.
  • Manage E-Verify company account to ensure overall, I-9 compliance for Seattle based locations
  • Document all inquiries, issues and transactions using the case management system
  • Achieve performance measures and adhere to established SLA requirements
  • Serve as on-site point of contact for all document management activities, in congruence with the company document management strategy and retention policy
  • Support People & Culture Business Partner team in day-to-day projects, answering tier one employee questions with a focus on customer service and maintaining a positive attitude
  • Onboard new hires, conduct new hire orientation, liaise with facilities and IT on new hire office space and technology needs, and coordinate new hire needs with benefits
  • Answer telephone, screen calls, route callers, take messages, respond to internal and external inquiries, and provide routine information within the scope of authority.
  • Projects as assigned to continue to streamline internal processes or drive People & Culture strategies
  • Ensure overall compliance with federal, state and local laws

Requirements

  • Bachelor’s Degree in HR / business / or related field; or equivalent work experience
  • Minimum two years at the HR Generalist level, preferably within an HR operations team, service provider and/or shared services environment
  • Knowledge of HR Systems (SAP, Workday, etc.)
  • Knowledge of case management systems (ServiceNow)
  • Ability to solve problems and carry out responsibilities with little or no supervision
  • Strong verbal/written communication skills, organization skills, detail-oriented, yet able to analyze and recommend alternatives
  • Ability to prioritize and address competing demands; multi-tasking capacity critical
  • High degree of respect for the confidentiality and sensitivity of HR and payroll data
  • Proficient in MS Office Suite (Excel, Word, PowerPoint, Visio, etc.)
  • Must be able to demonstrate ability to learn and understand various computer systems
  • Must possess the ability to work effectively within a fast-paced environment
  • Must have the legal right to work in the United States.
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Technology we use

  • Engineering
    • GolangLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
Inside Look at Discovery Digital's Engineering Team
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What are Discovery Digital Media Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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