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Global Talent Employee Comms Intern

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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

GT Employee Comms Intern, Summer 2021

Why Be an Intern @ ServiceNow?

· Here’s what our “Class of 2020” has to say about working at ServiceNow: “Face-to-face exposure to senior execs and having candid conversations to learn about the company, helpful team, autonomy to learn and drive my own projects”

· “I was really glad to have important work directed my way rather than a bunch of busywork and leftover tasks”

· “I've formed relationships during the summer that I know I will maintain throughout life. Putting yourself out there and letting your ambition shine results in the most rewarding experiences"

About the role:

At ServiceNow, our Global Talent organization is focused on elevating ServiceNow as a great place to work. Through powerful storytelling, we inform, connect and inspire our employees and highlight the ways we are driving a more diverse and inclusive culture that creates belonging across our employee communities around the world.

The employee communications Intern supporting Global Talent will join a small but mighty team to create and execute communications that showcase Global Talent innovations across the company and help promote Global Talent’s identity as a critical enabler for ServiceNow’s success. Under the direction of the director of Global Talent Engagement & Communications, you will partner with our Global Talent Centers of Excellence to thread together narratives that engage and inspire employees and help drive important change for the company.

What you’ll do:

  • · Assist with Global Talent Engagement #Unstoppable campaign (content gathering and presentation development for All Hands, GT leadership spotlight stories, Global Talent recognition program)
  • · Analyze, report, and share metrics for Global Talent engagement campaign (surveys, sentiment reports, Talent at Now engagement), and manager comms (Mgr Now at Work sentiment and engagement metrics)
  • · Build out a comprehensive Global Talent communication playbook that includes tools & templates to support self-serve model for GT run of the business programs and comms
  • · Expand graphics library for slide presentations, Manager Snapshot and other key publications and channels
  • · Partner with Manager, Employee Communications, to develop manager-focused updates, posts related to crisis management, return to workplace, Future of Work
  • · Assist with execution of integrated communications plans for key Global Talent programs and capabilities that support global employees including compensation & benefits, new recruitment tools & processes, Global Talent Care support, etc.
  • · Participate in weekly employee communication editorial meetings and help track upcoming GT communication campaigns and posts
  • · Assist with DIBs projects (Equity process)

What We’re Looking For...

  • · Pursuing a Bachelor's degree (or higher) and graduating after December 2021
  • · Majoring in Graphic Design, Media, Marketing, or Communications
  • · Graphics design experience with knowledge and skills in using Adobe Creative Suite
  • · Passion for digital creative design, storytelling and editing skills
  • · High proficiency in MS Office Suite of Products (Word, Excel, Outlook, PowerPoint)
  • · An eagerness to help work on projects and collaborate with others
  • · Motivated, creative problem-solving in a fast-paced environment; excellent time management and organizational skills
  • · Quick, yet thoughtful and decision-making skills: knows when to ask questions, when to act, when to escalate, and when to ask for help
  • · A focus on results: you get things done by actively following up with your partners to make sure that you’re all on track with the project while proactively keeping everyone in the loop on progress
  • · The ability to cultivate and maintain productive working relationships with internal business partner

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

4400 Carillon Point, Floor 4, Kirkland, WA 98033

An Insider's view of ServiceNow

How would you describe the company’s work-life balance?

I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

Kurdin

Manager, Strategy & Operations

What does your typical day look like?

I work in global cloud services and constantly collaborate with people–every day is different. I could be working on product design, collaborating with folks in other organizations, driving decisions, assessing technology, and talking with customers.

Bill

Distinguished Systems Architect

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What are some things you learned at the company?

Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

Ying

Director, Product Design

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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