Intern, Communications Specialist

| Seattle

Company Description

 

Accolade at a Glance .. Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com

 

Job Description

 

Role Overview... 

The Communcations Specalist Intern, reporting to Sr Director, Communications, is responsible for working directly on projects that will be deployed companywide, on Accolade social channels, and shared with national media. Accolade became a public company in July 2020 and we have a high professional bar for the quality of our communications. We have an important story to tell externally, and internally we have many employee voices to elevate. The intern will walk away with published work for their portfolio, tangible examples and outcomes of the communication projects they support. They’ll have metrics on how well their content performed. The intern will have gained applicable specialist level experience on high visibility projects. 

A day in the life... 

The intern will be welcomed into the “trees,” which is the metaphor the corporate communications team has chosen to represent how we work together! Like trees in a forest, we have a strong root system that connects our team and we support each other.

This role will work most closely with our internal and PR/external communications functions. From engaging with Accolade’s 1300+ global employees to building thought leadership for our brand in the healthcare space, we’re a busy team and there will be lots of opportunity for gaining professional experience with many aspect of communications. The types of projects the intern could expect to work on include:

  • Creating engaging stories and content for internal consumption. This may include identifying and publishing internal stories, pitching ideas, and interviewing employees
  • Producing the weekly companywide newsletter and managing the internal editorial calendar
  • Drafting press releases, social media content, internal announcements and news.
  • Creating social media content for the Accolade channels (LinkedIn, Twitter, Instagram, Facebook).
  • Researching and pitching media targets for announcements.
  • Researching and informing the larger team on industry trends in healthcare.
  • Measuring outcomes for media and internal through monthly reporting. 
  • Partnering with a vendor to produce videos.

 

Qualifications

 

What we are looking for…

  • Ability to work individually and solve problems while being comfortable working in and collaborating with teams
  • Currently pursuing BA / BS in related field
  •  Self-Starter
  • Ability to follow through and meet deadlines effectively
  • Ability to multitask and manage time successfully in a constantly changing environment 
  • Strong writing, communication, and public speaking skills
  • Strong interpersonal skills
  • Proactive attitude and flexible approach that combines energy, enthusiasm and a willingness to learn
  • Familiarity with Microsoft Outlook Calendar, Word, Excel, and PowerPoint.
  • Familiarity with LinkedIn and other social media platforms

 

 

Additional Information

 

 

What is important to us...

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others: 


Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We roll up our sleeves and get stuff done: 


Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We are strong individually and together, we’re powerful: 


Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We’re boldly and relentlessly reinventing healthcare: 


We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time. 

All your information will be kept confidential according to EEO guidelines.

 

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

Located in the heart of Downtown Seattle we're steps away from all the city has to offer (sweeping views, restaurants, public transportation, etc.)

An Insider's view of Accolade

What’s the vibe like in the office?

Someone in our office hacked into the white noise machine speakers and installed a Slackbot to play music from Spotify where anyone can add to the queue. We start it every Friday afternoon and it's amazing.

Ben

Sr. Director Product Management

What does your typical day look like?

We’re talking to people who are searching for ways to create value both for their employees and for their cost centers. Normally, in other companies, you are pitching something that either saves time or money. Here, we are spreading the word about something that can profoundly change or save lives. Who wouldn’t want to do this kind of work?

Lyndi

Sr. Demand Marketing Manager

How has your career grown since starting at the company?

Nothing beats the culture here. You have people who can help you grow and contribute to the best of your abilities- that is the best thing about Accolade. I started as an Intern and now am a Business Intelligence Developer!

Akshay

Business Intelligence Developer III

What is your vision for the company?

We have an opportunity to change the way consumers experience the healthcare system that's really not working in their favor. Healthcare is complicated, anxiety-creating, and it's too expense. Our service has an opportunity to make life better for the consumer, drive costs down for the business, and actually make people healthier.

Raj

CEO

How do you collaborate with other teams in the company?

I love how cross-functional Business Development is, because it allows us to work with so many different constituents across the business. Accolade is a talented yet humble team, where trust in each other is paramount. In this culture, I watch people to reach their greatest potential without feeling alone in the face of exciting challenges.

Jennifer

Sr. Director Business Development

What are Accolade Perks + Benefits

Culture
Volunteer in local community
We are encouraged to volunteer through a variety of company sponsored events, such as A Day On, Not a Day Off, our annual MLK Day of Service and by using our additional PTO day of volunteerism.
Partners with Nonprofits
Eat lunch together
Intracompany committees
We have spirit, wellness, philanthropy, and recognition committees which are cross-collaborative throughout the entire company.
Daily sync
Open door policy
From our CEO, across to the rest of the org, not a single personal office exists in any Accolade location- we have open facilities ripe for cross-collaboration.
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
We have a homegrown idea management program called "Bold Ideas," a team who owns the "Innovation Loop" roadmap, as well as various Designathon and Hackathon activities.
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We empower each other by creating an inclusive environment & living our values out loud. We embrace differences & value diversity of thinkers & thought. We are Accolade & we are changing healthcare
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We also offer an option to add a Health Savings Account (HSA).
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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