Intern, Government Solutions (Outreach and Awareness)

| Seattle

Company Description

 

Accolade at a glance…
Accolade provides personalized health and benefits solutions designed to empower every person to live their healthiest life. Using a blend of cloud-based technologies, specialized support from Accolade Health Assistants® and Clinicians, and integrated data and programs across mobile, online and phone, Accolade navigates people through the healthcare system with trust, empathy and ease. Employers of all sizes offer Accolade to employees and their families as the single place to turn for all health, healthcare, and benefits questions or concerns, increasing their engagement in benefits and connecting them to the highest quality providers and care. By empowering people to make better decisions about their health, Accolade lowers the cost and complexity of healthcare, and achieves consumer satisfaction ratings over 90% and an NPS of 60. The company has been recognized multiple times as a Fastest Growing Business, Top Workplace and Company to Watch. For more information, visit Accolade on Twitter, Facebook, LinkedIn and at www.accolade.com.

 

Job Description

 

overview

The Government Solutions Outreach and Awareness Intern role will support designing and developing digital and social content in support of Government Solutions outreach and branding efforts. This person will work hand in hand with the Director of Government Solutions and Manager of TRICARE programs to develop targeted content that will support both internal and external outreach and branding efforts.

A day in the life… 

  • Work closely with Government Solutions leadership to design and build targeted value proposition content customized to specific stakeholder groups that support meeting engagements and leave behind material 
  • Assist with the design and content creation for social medial campaigns 
  • Assist with graphic design projects ranging from print to digital 
  • Create or collaborate on and distribute content such as blogs, info graphics, newsletters and press releases on social media and traditional distribution channels 
  • Perform research on current benchmark trends and audience preferences 
  • Design and implement social media strategy to align with business goals 
  • Set specific objectives and report on ROI 
  • Monitor SEO and web traffic metrics 
  • Collaborate with other teams like marketing, activation and customer success to ensure brand consistency 
  • Communicate with followers, respond to queries in a timely manner and monitor customer reviews 
  • Assist with social media account design (e.g. Facebook timeline cover, profile pictures and blog layouts) 
  • Suggest and implement new features to develop brand awareness, like promotions and competitions 

 

Qualifications

 

What we are looking for…

In addition to being able to carry out the above responsibilities, we're looking for someone comfortable working in a fast paced, ever changing environment. 

  • Experience managing a brand on several social media channels 
  • Excellent visual communications skills. 
  • Experience or education in marketing, communications, social media or reputation management; 
  • Familiarity with key social media tools (e.g. Instagram, Facebook, Twitter) and with Microsoft Office products (e.g. Word, PowerPoint, Excel) 
  • Excellent copywriting skills
  • Ability to create relevant, original, high-quality content (for all channels and ads) 
  • Solid knowledge of SEO, keyword research and Google Analytics 

Desired Personal Characteristics: 

  • Proactive, and positive attitude 
  • Excellent attention to detail and a high motivation to learn 
  • An ability to prioritize work and complete tasks with quick turnaround times 
  • Excellent communication skills
  • Analytical and multitasking skills 
  • Hands-on, skillful communicator that is detail-oriented, methodical & inquisitive 
  • An excellent problem solver with a “can-do” attitude 
  • Fantastic collaborator, team player, negotiator and influencer 
  • Highly communicative, self-starting individual who maintains a fast fail entrepreneurial spirit 

 

Additional Information

 

What is important to us

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others
Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.
We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
We are strong individually and together, we’re powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
We’re boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time. 

All your information will be kept confidential according to EEO guidelines.

 

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

Located in the heart of Downtown Seattle we're steps away from all the city has to offer (sweeping views, restaurants, public transportation, etc.)

An Insider's view of Accolade

What’s the vibe like in the office?

Someone in our office hacked into the white noise machine speakers and installed a Slackbot to play music from Spotify where anyone can add to the queue. We start it every Friday afternoon and it's amazing.

Ben

Sr. Director Product Management

What does your typical day look like?

We’re talking to people who are searching for ways to create value both for their employees and for their cost centers. Normally, in other companies, you are pitching something that either saves time or money. Here, we are spreading the word about something that can profoundly change or save lives. Who wouldn’t want to do this kind of work?

Lyndi

Sr. Demand Marketing Manager

How has your career grown since starting at the company?

Nothing beats the culture here. You have people who can help you grow and contribute to the best of your abilities- that is the best thing about Accolade. I started as an Intern and now am a Business Intelligence Developer!

Akshay

Business Intelligence Developer III

What is your vision for the company?

We have an opportunity to change the way consumers experience the healthcare system that's really not working in their favor. Healthcare is complicated, anxiety-creating, and it's too expense. Our service has an opportunity to make life better for the consumer, drive costs down for the business, and actually make people healthier.

Raj

CEO

How do you collaborate with other teams in the company?

I love how cross-functional Business Development is, because it allows us to work with so many different constituents across the business. Accolade is a talented yet humble team, where trust in each other is paramount. In this culture, I watch people to reach their greatest potential without feeling alone in the face of exciting challenges.

Jennifer

Sr. Director Business Development

What are Accolade Perks + Benefits

Culture
Volunteer in local community
We are encouraged to volunteer through a variety of company sponsored events, such as A Day On, Not a Day Off, our annual MLK Day of Service and by using our additional PTO day of volunteerism.
Partners with Nonprofits
Eat lunch together
Intracompany committees
We have spirit, wellness, philanthropy, and recognition committees which are cross-collaborative throughout the entire company.
Daily sync
Open door policy
From our CEO, across to the rest of the org, not a single personal office exists in any Accolade location- we have open facilities ripe for cross-collaboration.
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
We have a homegrown idea management program called "Bold Ideas," a team who owns the "Innovation Loop" roadmap, as well as various Designathon and Hackathon activities.
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We empower each other by creating an inclusive environment & living our values out loud. We embrace differences & value diversity of thinkers & thought. We are Accolade & we are changing healthcare
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We also offer an option to add a Health Savings Account (HSA).
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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