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Sales Internship, Summer 2021

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Company Description

ServiceNow believes in the power of technology to reduce the complexity in our jobs. At ServiceNow, we make work, work better for people with modern digital workflows that create great experiences and unlock productivity.

Built on the Now Platform, our product portfolio delivers the IT, employee, and customer workflows that matter—with enterprise solutions to help drive every part of a company’s digital transformation. Companies can simplify how work gets done, deliver intuitive experiences, and build digital workflow apps with a single cloud platform.

Job Description


    ServiceNow is the fastest growing enterprise cloud software company in the world above $1 billion, and we believe it’s the great people who will keep us there. We hire carefully, we hire the best, we celebrate our people.

    ServiceNow is currently seeking a high achieving Sales Intern to join our expanding Global Sales Development team. You will play a critical role in qualifying leads, profiling prospects and customers and providing input on which campaigns generate the best leads. Working in collaboration with Sales Development Reps (SDRs) and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

    What you get to do in this role: 

    • Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
    • Create, manage and drive all inbound leads to Sales acceptance
    • Provide account team with detailed call notes in the CRM to ensure opportunities are understood and next steps are clearly identified
    • Collaborate with Marketing in executing various demand generation campaigns
    • Understand how ServiceNow solutions address various customer pain points and
    • Research, identify, and prioritize target accounts for prospecting activities
    • Build prospecting contact lists
    • Create org/account mappings of prospective clients
    • Acquire, update and maintain contact information within the CRM
    • Utilize and leverage internal and external technology to identify, develop and manage marketing leads effectively


    Qualifications

    To be successful in this role you should have:

    • Enrolled as a full-time student, and will graduate after December 2021
    • An ambitious, creative, goal-oriented and customer-focused mindset
    • A basic understanding of Cloud computing and SaaS offerings
    • Excellent listening, verbal and written skills
    • Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
    • A growth mindset, consistently working to improve your skills and adapt in a constantly changing environment
    • Humble confidence and the ability to differentiate ServiceNow to customers


    Additional Information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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    Technology we use

    • Engineering
      • JavaLanguages
      • JavascriptLanguages
      • ReactLibraries
      • Node.jsFrameworks
      • MariaDBDatabases
      • MongoDBDatabases
      • MySQLDatabases
      • PostgreSQLDatabases

    Location

    4400 Carillon Point, Floor 4, Kirkland, WA 98033

    An Insider's view of ServiceNow

    How would you describe the company’s work-life balance?

    I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

    Kurdin

    Manager, Strategy & Operations

    What does your typical day look like?

    I work in global cloud services and constantly collaborate with people–every day is different. I could be working on product design, collaborating with folks in other organizations, driving decisions, assessing technology, and talking with customers.

    Bill

    Distinguished Systems Architect

    What does career growth look like on your team?

    Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

    Vanessa

    President, ServiceNow.org

    How do your team's ideas influence the company's direction?

    In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

    Pat

    Chief Technology Officer

    What are some things you learned at the company?

    Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

    Ying

    Director, Product Design

    What are ServiceNow Perks + Benefits

    ServiceNow Benefits Overview

    We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

    Culture
    Volunteer in local community
    Open door policy
    Open office floor plan
    Flexible work schedule
    Remote work program
    Diversity
    Documented equal pay policy
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Diversity manifesto
    Mean gender pay gap below 10%
    Diversity employee resource groups
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Wellness programs
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Employee stock purchase plan
    Performance bonus
    Charitable contribution matching
    Child Care & Parental Leave Benefits
    Childcare benefits
    Generous parental leave
    Family medical leave
    Adoption Assistance
    Vacation & Time Off Benefits
    Unlimited vacation policy
    Generous PTO
    Paid volunteer time
    Paid holidays
    Paid sick days
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Company-sponsored happy hours
    Onsite office parking
    Onsite gym
    Professional Development Benefits
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Mentorship program
    Online course subscriptions available

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