Technology Services Intern

| Seattle
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Company Description

Accolade at a glance…

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com.

Job Description

Role overview

The Technology Services team workload is varied and fast-paced. Interns will be faced with individual issues that need a quick solution. They will also encounter problems that affect larger sections of the environment and that require action that is more deliberate. Planned changes require development, testing, communication, and follow-up to be successful. Interns will be exposed to Windows (Workstation and Server), MacOS, and Linux running in both physical, and virtual environments (on premises and cloud). They will become familiar with operation and automation tools for these platforms, as well as change control processes used to manage them. Interns will be exposed to all areas of Accolade’s business and to users with all levels of technical skill. They will learn to tailor their approach to each individual user based on their skill, urgency, level, location, and many other factors.

Qualifications

A day in the life…

  • Support Windows client, Windows server, MacOS, and Linux operating systems
  • Automate and/or enhance various systems administration tasks
  • Support basic networking tasks, including protocol, addressing, and connection troubleshooting
  • Provide basic project management to support delivery of small and mid-range projects
  • Work independently, deliver quality results and communicate effectively to both technical and non-technical staff
  • Work directly with internal employees to facilitate delivery of technical solutions
  • Document new and existing technical processes in support of team cross-training efforts

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Location

Located in the heart of Downtown Seattle we're steps away from all the city has to offer (sweeping views, restaurants, public transportation, etc.)

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