Director, Legal Operations at Auth0

| Bellevue
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Auth0 is a pre-IPO unicorn. We are growing rapidly and looking for exceptional new team members to add to our teams and will help take us to the next level. One team, one score. 
We never compromise on identity. You should never compromise yours either. We want you to bring your whole self to Auth0. If you’re passionate, practice radical transparency to build trust and respect, and thrive when you’re collaborating, experimenting and learning – this may be your ideal work environment. We are looking for team members that want to help us build upon what we have accomplished so far and make it better every day. N+1 > N.
Auth0 is a well-funded, rapidly growing, VC backed company. We are looking for an experienced Director of LegalOps to help maximize efficiencies for Auth0’s legal function, in particular through the use of technology. We expect the Director LegalOps to play a key role in determining and building out the LegalOps function and team within the company, and in working closely with Auth0’s FinOps, SalesOps and Compliance teams. We are seeking a results-oriented professional with effective execution skills and proven experience managing multiple projects to completion.
The Director, Legal Operations reports directly to Auth0’s General Counsel. The role maintains the legal department’s strategic plan and coordinates with members of the legal team and other Auth0 teams in ensuring the department’s objectives are realized. In support of those objectives, the role’s primary accountabilities are to oversee:
- Day-to-day department operations, including standard reporting, budgeting, and financial management.
- Continuous improvement of internal legal service delivery through innovations in process, technology, and analytics.
- Optimization of Auth0’s legal value chain through a comprehensive external legal resource management program that includes third party cloud technology applications and services, outsourced services, law firms, and other vendors

Responsibilities:

  • The Director, Legal Operations must have direct knowledge of and be able to hire and lead a multiple disciplinary team responsible for:
  • Strategic Planning: in collaboration with members of the legal team and other Auth0 teams, create and maintain the law department’s target operating model. Track and report on progress. Recommend new objectives and course corrections.
  • Financial Management: maintain/report on unified a department budget including both internal and external resources.
  • Technology: ensure company-wide tools are being fully utilized by the law department. Research, source, implement, integrate, and maintain legal-specific tools such as sell-side and buy-side contract lifecycle management systems, and tools for export control, matter intake and management, records management, entity management, stock administration and reporting.
  • Information Management: Implement and maintain resources to store, track and exploit data and information for reporting, compliance and due diligence purposes. 
  • Knowledge Management: institutionalize legal knowledge by capturing and organizing legal work product, creating self-service tools and training programs for other Auth0 employees, and embedding legal know-how in business workflows.
  • Data Analytics: improve data-driven decision making throughout the legal team and the company in general. Develop and deploy dashboards, metrics, KPIs, and OKRs.
  • External Resource Management: optimize the legal value chain. Create an external resource management program integrating the department’s internal workflows with external legal resources, including technology providers, vendors and law firms.

Mandtory Qualifications:

  • 10 years experience in the legal market, 6 years experience in legal operations.
  • Demonstrated acumen in all areas under responsibilities above.
  • Ability to build relationships both within the legal team and cross-functionally.
  • Experience identifying, writing, and prioritizing business requirements.
  • Demonstrated ability to manage multiple workstreams and priorities in a results-oriented manner.
  • Apply sound judgment in ambiguous situations and unstructured environments with little oversight.
  • Shift easily between strategic and tactical work, make decisions independently, and prioritize/re-prioritize in a fast-paced environment, escalating as appropriate
  • Drive schedules and deliverables through influence, leadership and sound project management skills
  • Work effectively in a relatively flat hierarchy / informally matrixed, cross-functional, culturally diverse, and global environment
  • Drive results without reporting relationships.
  • Strong interpersonal and teaming skills.
  • Supervisory experience.

Preferred Qualifications:

  • In-house experience.
  • Law firm experience.
  • Legal process outsourcing experience.
  • Legal pricing background (i.e., AFAs).
  • Advanced degree (e.g., JD or MBA).
  • Project management training (PMI, Lean, Six Sigma, Agile, Design Thinking).
  • Current or previous affiliation with CLOC, ACC, Buying Legal Council, P3, and ILTA.

Auth0’s mission is to help developers innovate faster. Every company is becoming a software company and developers are at the center of this shift. They need better tools and building blocks so they can stay focused on innovating. One of these building blocks is identity: authentication and authorization. That’s what we do. Our platform handles 2.5B logins per month for thousands of customers around the world. From indie makers to Fortune 500 companies, we can handle any use case.
We like to think that we are helping make the internet safer.  We have raised $210M to date and are growing quickly. Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. 
Join us on this journey to make developers more productive while making the internet safer!
Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.

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Technology we use

  • Engineering
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Location

10800 NE 8th St #700, Bellevue, WA 98004

An Insider's view of Auth0

What are some social events your company does?

As Auth0 is 60% remote, every year there is an offsite event which is usually located somewhere in Mexico. The offsites are super fun to get everyone together! This year we had to get a little more creative with virtual events such as HH, Scavenger Hunts and U++. While it’s not the offsite, I appreciate the effort to bring teams closer.

Stephanie

Lead, Technical Account Management

What does your typical day look like?

As Auth0 handles 2.5 billion logins per month, security is a top priority for everyone. As a Security Engineer, my day includes reviews and discussions with Engineering teams to make sure that each stage of the development lifecycle has gone under security review. I may also attend one of our donut meetings; a way to virtually meet other Auziros.

Eva

Product Security Engineer

How does the company support your career growth?

Auth0 empowers its employees. You are empowered to get things done and make an impact. This has been evident from when I first joined the company two and a half years ago. I've been given opportunities to experiment, leading to both successes and failures. However, I've been empowered to learn from both and grow my career here.

Adam

Sr. Director of Governance, Risk, and Compliance

How do you empower your team to be more creative?

I empower my team to be more creative by encouraging them to bring their whole selves to work. By providing a safe and nurturing environment for our employees we allow them to maximize their creative potential.

Joan

Chief Security Officer

What's the biggest problem your team is solving?

Today, we’re focused on striking the right balance between preserving what’s so powerful and unique about the Auth0 culture and allowing it to organically evolve based on all the new, incredibly talented people joining Auth0. It’s really a combination of aligned values and behaviors paired with an unwavering commitment to Inclusion and Belonging.

Jenna

Director of Internal Comms and Culture

What are Auth0 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
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