Privacy Program Manager

| Seattle
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Ekata provides global identity verification via enterprise-grade APIs and a SaaS solution. Our product suite is powered by Ekata Identity Engine, the first and only cross-border identity engine of its kind. It uses complex machine learning algorithms across the five consumer attributes of email, phone, name, physical address, and IP to derive unique data links and features from billions of real-time transactions within our customer network and the globally sourced data of our graph. Businesses around the world including Alipay, Stripe, Airbnb, and Microsoft leverage our solutions to approve more good transactions, reduce friction, and find fraud.

The Privacy Program Manager will assist the Chief Privacy Officer and General Counsel in designing and operationalizing the global privacy program, with a focus on creating and implementing the tools, policies and training needed to enable employees to appropriately and responsibly handle personal data as part of their business activities.

As a Privacy Program Manager, your responsibilities will include: 

  • Privacy Program Management: Assists in the development and maintenance of policies and standard operating procedures that support global privacy program objectives; develops and participates in delivering privacy training to employees
  • Regional Compliance: Helps implement measures throughout the world to ensure compliance with local laws; maintains registration details, creates registers as may be required by law, and ensures fulfillment of other legislative and regulatory compliance requirements
  • Data Subject Services: Helps implement and monitor data subject services such as the data subject access request program; ensures that subject access requests are logged and responded to within the prescribed periods.
  • Privacy Impact Assessments: Helps prepares documents, data flows, and other materials related to products (new products, product enhancements, changes to workflows, and new use cases), and Protection Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs); participates in design reviews in conjunction with engineering’s software development life cycle (SDLC).
  • Privacy by Design: Collaborates with IT, information security, and engineering to promote incorporation of privacy by design approach into data processing procedures; works to understand use cases and develop operational procedures for new business scenarios involving internal or external data handling.
  • Internal Compliance: Helps develop and manage internal controls relating to privacy legal frameworks; assists in incident and data breach responses (including evaluating notification requirements)
  • Audit and Assess: Supports ongoing measurement and auditing on overall effectiveness of the privacy program and execution of privacy policies and standards, both internally and by third-party vendors; investigates and implements technical aids that support compliance.  

Our ideal Privacy Program Manager will have:

  • Directly-related experience in data protection and governance and/or privacy program management is preferred
  • Demonstrated ability delivering results and advancing privacy program maturity
  • General understanding of IT systems and their connection to data collection and processing
  • General understanding of privacy policies, principles, and technologies as well as familiarity with privacy control frameworks
  • Experience interpreting privacy regulations
  • Ability to understand legal contracts and regulatory requirements quickly, then apply to ensure compliance; to support this, collaboration with external experts may be needed to meet our goals
  • Ability to understand and analyze complex compliance and business problems
  • Applies own expertise effectively and demonstrates the ability to work with colleagues to devise pragmatic and creative solutions
  • Prioritization, perspective and focus on critical tasks that add value
  • Interest in other cultures and varied approaches to privacy
  • Excellent organizational skills and follow-through  
  • Excellent oral and written communication skills and an ability to explain complex concepts in simple ways
  • Sense of urgency, diligent and conscientious work ethic
  • Calm demeanor, tolerance for ambiguity
  • Experience in common office business systems such as Microsoft
  • Minimum of a bachelor’s degree or equivalent
  • CIPP and/or CIPM certification is preferred

This position is located at our headquarters in Seattle, WA.

Unwavering in our pursuit of standardizing global identity data, we are approachable, real people that genuinely care about the success of those we partner with. With a commitment to service, innovation, and ownership, Ekata is a dynamic place to work for folks who want to make an impact on a global scale. We provide learning & development opportunities for each employee and promote work-life flexibility through self-managed time off. Headquartered in downtown Seattle, Ekata is growing internationally with offices in Budapest, Amsterdam, and Singapore.

To learn more about the experience of working at Ekata, visit: https://ekata.com/careers/.

Ekata prides itself on celebrating diversity, inclusivity, and being an equal-opportunity employer.

 

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Location

We’re located in the heart of Downtown Seattle, in the Rainier Tower, just steps away from public transportation, restaurants, and businesses.

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