Risk Solutions Architect

| Kirkland

This position reports to: Sr. Director, Security & Risk Solution Consulting

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

ServiceNow is seeking Governance, Risk, and Compliance (GRC) solution architect. The Risk advisory will provide guidance and expertise to support customers with product and solution leadership during pre-sales engagements. The GRC advisory will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of GRC on the ServiceNow SaaS platform. This is a hands-on solution architect who is capable of going wide and deep on solution delivery and solution positioning during sales cycles. In addition, the GRC subject matter expert, will work with professional services to ensure a customer are successfully implemented and value established during sales cycle is actualized.

What you get to do in this role:

  • Participation in opportunities with ServiceNow’s strategic and enterprise accounts.
  • Partner and train ServiceNow partners in Risk methodologies and our unique value.
  • Provide subject matter mentoring and training to peers and other colleagues in the organization.
  • Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex.
  • Generation of product demo scripts and scenarios and maintaining demonstration environment(s).
  • Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
  • Responding to Request for Information/Proposal documents.
  • Partner with product management to stay current on product developments/releases.
  • Supporting marketing events – user conferences, trade shows, webinars etc.
  • Staying current on competitive analyses and understanding differentiators between the company and its competitors.
  • Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.
  • Act as the ServiceNow subject matter expert at Executive briefings / marketing events

In order to be successful in this role, the ideal candidate needs:

  • Strong pre-sales experience.
  • Understanding of the sales process and being a trusted advisor for account representative and extended sales organization.
  • Deep understanding of regulatory framework, risk methods and their impact on corporations
  • A Bachelor’s degree or equivalent training and 5-7 years of experience is required.
  • 5-7 years of experience in more than one of the following disciplines; operational risk management, enterprise risk management, business continuity and disaster recovery, vendor management, audit management, corporate compliance, and policy management.
  • Working knowledge of the GRC industry landscape, including vendors and tools, such as; RSA Archer, Metric Stream, IBM Open Pages, Modulo, Rsam, LockPath, or Agilliance.
  • Practitioner experience working in a governance, risk, and compliance role, such as; external auditor, control owner, audit manager, or internal audit.
  • Experience working in a US government agencies or corporate enterprise environments.
  • The following industry certifications are helpful, but not required: GRCP, GRCA, CGEIT, CRISC, or CISA.
  • Ability to clearly articulate the power and value of the ServiceNow platform in terms familiar to a non-IT, GRC audience.
  • Must have strong written and oral communication skills and be self-directed and independent.

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • HBaseDatabases
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases

Location

We’re uniquely located on the edge of Lake Washington at Carillon Point in Kirkland. Minutes away from downtown Seattle, Bellevue, and Redmond.

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior application developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief product officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Through our #GivingAtNow program, our Kirkland offices schedules volunteer opportunities throughout the year.
Eat lunch together
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Work remotely on occasion as needed.
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
ServiceNow offers unlimited paid vacation time starting at Day 1.
Paid Volunteer Time
Our employees receive 20 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
On-site!
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses.
Company Outings
Site social activities periodically
Stocked Kitchen
Some Meals Provided
Lunch provided every Friday!
Happy Hours
Steps away from awesome restaurants and bars.
Parking
Free parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options.
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Continuing Education stipend
We offer $5000 annualy for continuing education.
Online course subscriptions available
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