Senior Commercial Counsel

| Seattle
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We are one of the main reasons it’s possible to text with a business today. Zipwhip was the first company to enable texting on existing business phone numbers, and we are now the world’s leading business-texting software and API provider. More than 35,000 companies use us to increase customer engagement and drive growth through texting on their existing landline, VoIP or toll-free phone number. Intuitive cloud-based software, an enterprise-grade API and direct network connectivity mean businesses can use any computer or mobile device to securely and reliably reach their customers, every time.

Our strong venture backing allows us to aggressively invest in our product, technology and team; we’ve received nearly $100 million in funding from the likes of Goldman Sachs, M12 (Microsoft Ventures) and OpenView. We are consistently ranked one of Washington’s fastest-growing workplaces, and were voted the 6th best place to work in the state by Seattle Business magazine and The Puget Sound Business Journal in 2019.

Every day we work to uphold our core DIRECT values: Determination, Innovation, Respect, Enthusiasm, Collaboration and Trust. We know that we’ll build better products if we have a diverse and inspired team that’s encouraged to make mistakes and experiment.

If you want to be part of a team where you’re supported and empowered to change the way the world communicates, then we’d love to hear from you.

How this role makes an impact:

Zipwhip is seeking a Senior Commercial Counsel to join our growing team.  We are seeking a hands-on, sharp, and experienced Senior Commercial Counsel to partner with our sales and business development teams as we grow and scale.

This position requires cross-functional support of all aspects that touch the sales cycle and requires both tactical and strategic skills.  The Senior Commercial Counsel will have a broad range of responsibilities, including drafting and negotiating complex commercial deals, serving as a trusted leader to internal stakeholders, and always looking for opportunities to develop and implement scalable contracting processes to remove friction from the sales cycle while protecting the company. 

The successful candidate will be a seasoned attorney who can draft, negotiate, and manage a wide variety of commercial technology transactions, license agreements, integration agreements in a fast-paced environment and possesses a willingness to dig into details and accomplish projects independently.  This role requires the ability to provide pragmatic and creative solutions for issues that arise, and an attitude that is business-friendly and collaborative as our company culture values responsiveness to our internal client’s needs.  You must thrive in an entrepreneurial environment with interesting problems to solve while providing high quality work product that reflects attention to detail and appropriately limits risk for the company.

What you’ll be working on:

  • Partner with our sales and business development teams to review, negotiate and draft SaaS agreements, technology integration agreements, license agreements, and other commercial agreements that establish business relationships with customers, vendors, and partners.
  • Identify and review business, legal, and contractual risks.
  • Develop strategies to scale legal support as the business grows.
  • Provides processes and guidance to the sales organization, business units, and functions to ensure contracts satisfy corporate requirements, organizational goals, and customer needs.
  • Counsels the business on privacy/data management issues relating to data flow and assure that contracts reflect the Company’s operations and are compliant with privacy requirements and controls.
  • Draft and update contract templates, including provisions relating to evolving privacy and data protection laws in U.S., Canada, and other jurisdictions.
  • Assist with the implementation of the vendor selection, audit and management policies and procedures from the privacy compliance point of view.
  • Assist with the process of responding to data subject rights requests, incident vetting, and improving the effectiveness and efficiency of our response program.
  • Assist with intellectual property issues, including facilitating patent filings with the assistance of outside counsel.
  • Coordinate outside counsel, including managing outside counsel legal expenses.

The skills you’ll need:

Basic Qualifications

  • A minimum of 6+ years of relevant technology transactions experience within a law firm or in-house technology legal department, with a focus on drafting and negotiating complex technology transactions, CPaaS agreements, SaaS license agreements and technology integration agreements.
  • Experience developing creative solutions to navigate difficult, complex negotiations in ways that move our business forward but protect the company.
  • Excellent time management skills managing multiple and/or complex projects
  • Ability to function at a high level in a team setting whether leading the group or acting as an individual contributor
  • Is a creative thinker who is comfortable with change and ambiguity and able to build scalable processes from the ground up.
  • Flexible and adaptable in a fast paced, deadline driven work environment
  • Good judgment, and high level of professional integrity and commitment to excellence.
  • J.D. degree from an accredited law school and licensed in good standing with a state bar.

Preferred Qualifications

  • Substantial experience with SaaS or CPaaS at a fast-growing global company.
  • Understanding of FCC regulatory framework as applied to business texting.
  • Working knowledge of privacy contract issues, including experience negotiating data processing agreements.
  • Has enthusiasm and intellectual curiosity for privacy and technology and the energy for a fast-paced entrepreneurial environment.
  • Is capable of quickly identifying and resolving issues, including balancing legal and business risks, and communicating clear and concise legal advice.
  • Strong interpersonal skills to effectively build and manage relationships
  • Strategic business focus as well a strong code of ethics
  • Superior analytical and problem-solving skills
  • Excels at negotiating

Why Zipwhip?

  • Ranked the #6 best workplace in Washington in 2019 from Seattle Business magazine and The Puget Sound Business Journal
  • Consistently ranked one of Washington’s fastest-growing companies by Deloitte
  • Competitive salary and stock options
  • Full benefits package including parental leave, 401k, flexible remote work, generous PTO
  • Health benefits including paid maternity and paternity leave, medical, vision, disability and life insurance
  • Free on-site weekly yoga and meditation classes hosted by ZUM fitness, and discounted memberships to Soul Fitness and CorePower Yoga
  • A brand new office on Elliott Bay with easy beachfront park access
  • Stipend for transportation and cell phone usage
  • A culture of transparency and open communication, including a catered weekly lunch meeting hosted by our CEO
  • Values-based leadership and a commitment to building diversity and inclusion

Regular and predictable attendance is an essential function of the job. 

We are an equal opportunity employer and we value diversity of all kinds. We prohibit discrimination against any applicant or employee based on any legally recognized basis. This includes, but isn’t limited to, race, color, national origin or ancestry, citizenship status, creed, religion, gender identity or expression, sexual orientation, pregnancy, marital status, age, veteran status, disability or any other status protected by federal, state or local law.

We are an E-verify participating employer.

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We just moved into a brand new space across from Elliott Bay - check out our water view, sky bridge to a beach park and roof deck.

An Insider's view of Zipwhip

What are some social events your company does?

Every Friday we do something called Gourmet Lunch Friday, or "GLF" as we call it, where we get lunch catered by local chefs and the whole company comes together to eat lunch. This is also a time to go over weekly updates about product, engineering, and sales.


Talent Manager

What are Zipwhip Perks + Benefits

Zipwhip Benefits Overview

Flexible PTO policy in addition to 11 other standard holidays
About 8 days of paid sick leave per year
Medical, dental, and vision benefits
401K (matching 100% of the first 1% and 50% match on 2-6%. Only 17% of companies have better matches than we do)
Parking or transportation subsidy of $75/month
Cell phone stipend of $20/month
Gourmet Lunch Fridays (catered lunch every Friday)
Free drinks and snacks in the office space
Subsidized breakfast and lunch in cafeteria
Discounted fitness center near the office, and free fitness classes in the office

Volunteer in local community
Zipwhip participates in local volunteer activities such as the Big Climb -Leukemia & Lymphoma Society, Backpack Bridgade, and PAWS.
Friends outside of work
Eat lunch together
Intracompany committees
Zipwhip has culture and fun committees that are re-elected annually and manage events and programs from our annual holiday party to our volunteer programs.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
matching 100% of the first 1% and 50% match on 2-6%. Only 17% of companies have better matches than we do
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Zipwhip provides employees a subsided gym membership program at a gym near the office for $20/ month.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Customized development tracks
Paid industry certifications
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