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Overview:
If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Special Investigations Manager. As the SIU Manager, you will lead a team of highly skilled Special Investigators responsible for detecting, investigating, and resolving complex insurance fraud cases. In this key leadership role, you’ll be responsible for operational oversight, talent development, and ensuring investigative excellence and compliance across the unit.
What you’d be doing:
- Directly supervise and develop a team of Special Investigators.
- Review and approve investigative plans, strategies, and outcomes for high-exposure or sensitive cases.
- Provide regular coaching, performance evaluations, and career development support to investigators.
- Monitor fraud trends, loss patterns, and SIU data to continuously refine investigative focus areas.
- Partner with leadership to design and deploy proactive fraud detection initiatives.
- Ensure investigative work meets regulatory, evidentiary, and internal quality standards.
- Conduct internal audits or case file reviews to identify training needs or workflow gaps.
- Serve as the primary SIU contact for internal stakeholders (Claims, Legal, Underwriting, Compliance).
- Coordinate investigative efforts across departments when fraud involves agents, vendors, or third-party entities.
- Develop and maintain relationships with external partners such as NICB, law enforcement, and other insurers.
- Evaluate emerging technology solutions for fraud detection and analytics.
- Lead or coordinate SIU resources during catastrophe events, ensuring rapid mobilization and fraud response.
We’re looking for someone who has:
- Bachelor’s degree in Criminal Justice, Insurance, or related field (or equivalent experience).
- 8+ years of experience in P&C fraud investigations, with 3+ years in a supervisory or managerial role.
- Deep understanding of SIU regulatory frameworks and insurance fraud laws across multiple states.
- Strong written and verbal communication skills with demonstrated ability to present findings to leadership or regulators.
- Experience managing case inventory, performance metrics, and team productivity.
- Preferred certifications: CIFI, FCLS, or other fraud-related designations.
Highly Preferred
- Strategic mindset with strong attention to operational details
- Comfortable managing through ambiguity and shifting priorities
- Proven ability to lead experienced professionals while fostering learning and growth
- High ethical standards and a commitment to integrity
- Familiarity with modern fraud detection systems and data analytics tools
About SageSure:
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.
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