Bilingual Marketing Coordinator at Remitly

| Seattle
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Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products on the planet. For nearly 10 years, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched banking product (Passbook). We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees across 9 offices who are growing their careers while having a positive impact on people globally.

The Role:

We are looking for a customer-centric, motivated bilingual marketing coordinator to support execution of marketing promotions, web pages, and other digital assets. Reporting to a Product Marketing Manager, you will support go-to-market and campaign execution for our Asia, Africa and Latin America business regions.

You will gain exposure to many facets of marketing in a high-growth tech company.

What you'll do:
  • Support the regional Africa, Asia and Latin America teams in executing marketing campaigns by creating and updating new promotions, content on landing pages, and in-product updates, with a mindset to improve conversion rates.
  • Become an expert and power user of our content management system, CRM and other internal marketing tools.
  • Manage execution and organization of projects, including collaborating across legal, compliance, product, operations, and customer success to communicate the status and results of projects.
  • Develop an understanding of the customer journey, segments, use-cases, product experience and value proposition to provide quality assurance for campaigns, copy, and promotions, ensuring these are error free and reflect their intent. With time, serve as a customer experience advocate within the marketing team.
  • Provide feedback to the marketing product team on usability and quality of internal and external tools that power marketing campaigns and support their efforts on scoping improvements.
  • Support marketing activities, including competitor teardowns, presentation preparation, updating product offerings and other fact sheets, substantiating product marketing claims, filing project tickets, and occasionally conducting customer interviews.
Who you are:
  • You are bilingual in English-Spanish, English-Vietnamese, or English-Mandarin Chinese.
  • You enjoy coordinating the work of multiple teams: this enables you to manage assignments from three regional teams (Asia, Africa and Latin America) and other teams, in particular Channel owners.
  • You are committed to continuous improvement by taking smart risks. You excel taking on new challenges and learning from them.
  • Life-long learner. You invest time in staying on top of the latest consumer marketing trends, technologies, and practices. You will develop expertise in the internal and 3rd party tools used in the role and by the company.
  • Ideal Background: Digital marketing execution with 1+ years of Marketing experience including use of content management systems and CRM. Experience in website production, conversion rate optimization, digital production, promotion email marketing, content marketing, search engine optimization, or app store optimization.
  • BA in liberal arts or a Bachelor's Degree in Communications, Marketing, Business, International Relations or a related field.
Our Benefits:
  • Unlimited paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA or FSA plan, if you choose one
  • Continuing education and corridor travel benefits
  • Scholars program

Who we are

Remitly is a group of passionate people working to make international payments easier and more transparent on both the web and mobile devices. We are seeking team members to join us that want to make a difference and change an industry. We pride ourselves on aiming high and delivering results, data being at the heart of everything we do, and encouraging our team to own business decisions and outcomes. Sound like the place for you? Join us.

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an EVerify Employer.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • PythonLanguages
    • ReactLibraries
    • JIRAManagement

Location

Remitly' is in the heart of downtown Seattle. Situated near tons of bars and restaurants, with easy access to public transport, it's an ideal location

An Insider's view of Remitly

How would you describe the company’s work-life balance?

I've never worked anywhere where balance has been a priority. Coming to Remitly really changed my perspective. There is never an expectation to work nights or weekends, management encourages vacation time, and during the pandemic, leadership added additional holidays to our calendar to provide more time off and balance.

Judy

Director, Offline Media

How do you make yourself accessible to the rest of the team?

"Lead Authentically" is one of Remitly's values, and one of mine! An example of staying accessible through authenticity is instigating and participating in weekly "self care" and "learning" checkins at standups. It's my hope that admitting imperfection makes it easier for my reports to come to me if they have any kind of problem.

Colleen

Technical Lead, Product Treasury

What are Remitly Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Remitly's executive leadership is as diverse as our staff, and our Director of Diversity & Inclusion is focused on continuous improvement of our D&I initiatives.
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
At Remitly, our nine affinity groups are open membership - any employee who self-identifies, self-affiliates, or is an aspiring ally who wants to connect, learn, and share is welcome to join!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Remitly partners with Modern Health to provide enhanced employee benefits that support a holistic approach to employees' well-being. This includes sessions with licensed therapists for clinical needs.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Remitly offers the opportunity to purchase stock options through its Equity Incentive Plan.
Child Care & Parental Leave Benefits
Generous Parental Leave
Remitly offers up to 12 weeks of paid maternity and paternity leave for new parents.
Flexible Work Schedule
Remitly offers a flexible schedule outside of core hours, designed for parents in mind.
Remote Work Program
Family Medical Leave
Company sponsored family events
Remitly sponsors family-oriented events semi-annually (e.g., holiday party and company picnic).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
All King County-based employees receive the ORCA Card transportation benefit on day one. The ORCA Card can be used on all regular buses, Regional Rail, and a few other modes of transportation.
Company Outings
Remitly has regular paid team outings, as well as company-wide annual holiday parties and other events, for all employees and a guest.
Game Room
Stocked Kitchen
Remitly has a fully stocked kitchen including unlimited snacks, coffee, tea and the flavored Bevi water you can handle.
Happy Hours
Virtual happy hours are hosted At team's discretion.
Parking
We offer employees a parking subsidy in the building's below-ground garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Remitly hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Remitly allows employees to set aside 8 hours of designated learning and development time, per employee, per month.
Online course subscriptions available
Customized development tracks
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