Lead, Community (Learning Collective)

| Bellevue
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RoundGlass’ Learning Collective is a community focused on transforming and encouraging learning as a critical element of holistic wellbeing. We are seeking an inspired, self-directed and results oriented Community Lead for the Learning Collective.


You will embrace this vision of transformational learning and direct community development and engagement across the most progressive thinkers and educational leaders from around the world to catalyze a movement.


As the community grows, you will build and coordinate an international team under the Leader of Learning. You will be experienced in community building, community communications and enhancing engagement. This role will act as the face and voice of our brand and manage all community communications. You must be able to anticipate the needs of the community along with demonstrated ability to problem-solve and create opportunities throughout.

What you'll do:

  • Create and communicate the Community strategy and business plan. Define goals and create and monitor relevant success metrics
  • Analyze and derive insights from and report success metrics (e.g. trending topics/discussions, visitor numbers, active members, etc.)
  • Implement guidelines and processes for engagement with prospective Community members including a process to onboard Community members
  • Ensure that engagement process is tailored to meet nuanced needs of Learning experts, practitioners and Learning seekers
  • Collaborate with the Content Lead and Communications Designer to develop content, ensuring active Community involvement and interaction
  • Ensure continuous monitoring and timely response to placement of content, removal of content, and compliance
  • Drive Learning Collective platform innovation based on feedback from users. Collaborate with Development team to optimize user journey
  • Advise Content Team to improve user engagement
  • Work closely with Content Lead, Marketing, PR and Communications teams to drive traffic to the platform
  • Set, plan and implement social media and email campaigns and strategies, in collaboration with online marketers
  • In collaboration with Marketing, shape SEO (Search Engine Optimization) and SEA (Search Engine Advertising) strategy
  • Manage scheduling, communication and feedback reporting for online learning workshops

Who we're looking for:

  • 10+ years of proven work experience as a Community Lead or similar role
  • 3 years of online marketing experience preferred
  • Experience in Community lifecycle management
  • Experience in planning and leading Community initiatives
  • Excellent verbal & written (English) communication skills
  • Familiarity with a start-up or tech space preferred

Why RoundGlass:


RoundGlass was built on the vision that wellbeing should be at the very center of our life journey. We are not only reimagining how the world experiences wellbeing, but how companies (like our own) support the wellbeing of their people.


We’re a group of talented, socially-conscious, gritty, innovators using technology and human energy to create a vibrant wellness ecosystem. Together, we’ve built an amazing community and we are always looking for people who share our passion.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. RoundGlass will provide reasonable accommodation to individuals with disabilities who need assistance applying for a job. 


We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

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Location

Magnolia Bldg, 1756 114th Ave SE, Bellevue, WA 98004

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