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Contractor - Email Specialist (International)

| Seattle
Who we are:
Rover.com connects pet parents with the nation’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they love.
We're headquartered in downtown Seattle. We're an agile, fast-growing startup, and our leadership comes from some of the country's most respected tech companies. We've been named among Seattle's "Best Places to Work" in Seattle Met Magazine, Seattle Business Magazine, and the Puget Sound Business Journal." We're also a recipient of Seattle Business Magazine's 2015 Tech Impact Awards. Needless to say (but we're going to say it anyway)—we love dogs, and we wouldn't dream of going to work without them by our sides.
Who we are looking for:
Rover is looking for an experienced email marketer to spearhead our international CRM efforts. This will include managing versioning and building out our existing triggered and transactional for deployment for upcoming Rover country launches. They will also work to iterate and improve existing CRM strategies and tactics for Rover Canada and the UK, taking into account country specific challenges and opportunities.
The ideal candidate is comfortable writing creative briefs, has knowledge of CRM and email best practices, has experience building and deploying ad hoc and triggered email campaigns in Responsys, and has a solid understanding of performance metrics.
The candidate is a strong team player and excellent communicator who can partner closely with stakeholders across the company to work international email projects.
In this role, you will be accountable for ensuring a smooth upcoming country launches from an email perspective. You will also partner with country teams to drive key Rover Owner and Sitter CRM initiatives to meet business goals in the UK and Canada.

How you will contribute to Rover:

  • Working 30-40 hours/week in Rover’s offices (Seattle, WA)
  • Manage the build of triggered and transactional emails for upcoming country launches, working with creative, country and translation teams
  • Test and QA all emails in advance of country launches
  • Monitor performance and deployment of emails during country launch phase
  • Develop and execute CRM strategies for owner and sitter audiences in the UK and Canada

Your qualifications:

  • 1+ years in email marketing building email programs in a large ESP. Experience building emails and programs in Responsys a big plus
  • Experience working with cross-functional teams of very different backgrounds and skills including Marketing, Creative Services, Product, Operations and Legal
  • Analytical; familiarity with email engagement metrics and A/B testing methodology
  • Familiarity with basic html
  • Ability to manage a fast-paced workload
Read Full Job Description

Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

Location

2101 4th Avenue, Seattle, WA 98121

What are Rover Perks + Benefits

Rover Benefits Overview

Working at Rover has a lot of benefits—and office puppies are just the start. From our home in the heart of downtown Seattle, we’ve built a close-knit team of developers, analysts, marketers, and customer support representatives, and we’re committed to growth, health, and joy across our community.

Dogs
We’ll provide $1000 to help you adopt or foster a dog. And whenever you need to get away, we’ll help cover your dog’s staycation with a Rover sitter.

Health & Welfare
Taking care of yourself and your health comes first. We offer a competitive benefits package that includes medical, dental, vision, life insurance & disability coverage.

Time Off
Family and life events will always trump business. We offer 4 weeks of paid time off annually, as well as 10 paid holidays.

Compensation
We offer competitive compensation as well as stock options, 401K, holiday pay, and pet assistance funds.

Parental Leave
Work shouldn't get in the way of life. That's why we offer 10 weeks of paid parental leave with up to an additional 8 weeks of short term disability pay (60%) to birth mothers.

Treats
Enjoy stocked fridges, coffee, soda, and lots of treats (for humans and dogs). We offer a company lunch two times a month for all employees.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Acme Co.'s pet policy is dog friendly daily, cat friendly daily.

Additional Perks + Benefits

We host a wide variety of events including happy hours, ski trips, art classes, wine tastings and more. Whatever your passion, you’ll find like-minded friends at Rover.

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