Email Marketing Manager

| Hybrid
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We are ExtraHop. We're on a mission to provide security teams with the intelligence they need to confront and stop advanced threats like supply chain attacks, zero day exploits, and ransomware attacks. Cyber attackers still have the advantage. We’re taking it back with creativity, intellectual curiosity, and a sense of humor. Are you ready to help us reclaim the upper hand?

Game-changing product and solutions? Check. Evangelical customers and industry analysts? Check. Massive market to influence? Check. At ExtraHop, our Marketing and Business Development team is building, developing, and communicating a better way to secure IT and business operations. Together we have the opportunity to disrupt a multi-billion dollar segment and have fun while doing it. If you’re a world-class tech marketer looking for an opportunity to make a big impact in a fast-growing market, we want you.

We’re looking for a Email Marketing Manager with a strong strategic email life-cycle management and production technical acumen. You possess strong experience using MAP and CRM tools, and have the ability to learn and grow in this area of focus. This role will collaborate cross-organizationally to execute a variety of email promotional and nurture programs across the full lifecycle, from prospect to evangelist. This role will focus on marketing automation,  promotion of field events, webinars, and integrated campaigns, to drive and nurture existing leads and customers through the demand funnel to closed/won for new, renewal and cross sell/upsell opportunities. They will also be responsible for increasing the overall effectiveness and efficiency of our campaigns through testing, analysis, and ongoing optimization while managing agencies and marketing technology vendors. This role will consistently work on complex, high-value assignments requiring independent action and a high degree of initiative to reach desired outcomes.

Responsibilities:

  • Design and execute digital lead generation and nurturing campaigns for events, trade shows, campaigns, launches, etc., focused on email marketing, webinars and paid digital media.
  • Manage campaign calendaring and coordinate execution with vendors.
  • Grow, clean, and segment contact databases to maximize campaign performance. Work to minimize list decay and unsubscribes while increasing the productivity of our email sends.
  • Oversee vendor in creating email campaign assets in MAP, including emails, forms, landing pages, etc.
  • Perform effective targeting and segmentation to support email campaigns (using CRM saved searches and MAP segmentation tools)
  • Help identify and resolve integration issues with adjacent systems (e.g. CRM and MAP).
  • Report on campaign, tactic, and asset performance.
  • Analyze and optimize email campaigns using multivariate or A/B testing to optimize performance. Leverage our lead scoring systems to maximize the effectiveness of campaigns.
  • Evaluate, implement and manage marketing technology systems, working with internal ops 
  • Collaborate with marketing teammates to maintain a consistent brand voice and message across all paid programs.
  • Stay up-to-date with email marketing trends Keep current on industry news, best practices, and trends as it pertains to marketing automation and lead management.

Skills/Requirements:

  • Bachelor's degree required, or equivalent experience; in Business Administration, Marketing or Communications preferred
  • B2B marketing experience, digital marketing experience preferred
  • 3-5 years experience in designing and executing automated marketing campaigns
  • Excellent understanding of email marketing concepts and metrics
  • Highly analytical and able to derive meaning from data through A/B testing and email optimization
  • Experience managing webinars using platforms to that tie to CRM to ensure automated lead routing
  • Experience handling marketing budgets and forecasting/reporting results.
  • Strong skills with Excel preferred
  • Must have the ability to learn and adapt to different technologies quickly and effectively
  • Ability to build and maintain strong relationships with internal customers
  • Excellent organizational, project, and time management skills
  • Ability to manage multiple priorities at once and complete tasks with an eye for detail
  • Work effectively as an individual and team player
  • Excellent verbal and written communication skills
  • Eloqua Master Certification or equivalent preferred
  • Salesforce.com Certification or equivalent preferred
  • Experience working with Google Analytics preferred
  • Experience working with Splash a plus. #LI-TF1

ABOUT EXTRAHOP 

Cyberattackers have the advantage. ExtraHop is on a mission to help you take it back with security that can’t be undermined, outsmarted, or compromised. Our dynamic cyber defense platform, Reveal(x) 360, helps organizations detect and respond to advanced threats––before they compromise business operations. We apply cloud-scale AI to petabytes of traffic per day, performing line-rate decryption and behavioral analysis across all infrastructure, workloads, and data-in-flight. With complete visibility from ExtraHop, enterprises can detect malicious behavior, hunt advanced threats, and forensically investigate any incident with confidence.

ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. In 2020, we’ve already been named a “Best Place to Work” by Inc., Computerworld, BuiltIn Seattle and Seattle Business Magazine, and we’ve been named to Wealthfront’s Career-Launching Companies list for the last four years. Forbes named ExtraHop to its 2020 AI 50 List, as well as the list of “20 Best Cybersecurity Startups to Watch.” In 2019 and 2020, JMP Securities put ExtraHop on its Elite 80 List as one of the most strategically positioned private companies in the cybersecurity industry. SC Media has named ExtraHop an Industry Innovator for enterprise network detection and response for the past two years.

We offer compelling benefits* to our employees, including:

  • Health, dental, and vision benefits
  • Generous Paid Time Off and Holidays + Paid Volunteer Time 
  • FSA and Dependent Care Accounts + EAP where applicable
  • Educational Reimbursement 
  • 401k with employer match or Pension where applicable
  • Pet Insurance (US only)
  • Generous Parental Leave

*Benefits outside of the US vary by region.

We are intentional about our culture, diversity, and inclusion, and we welcome everyone to come ready to participate in contributing to this truly unique environment. At ExtraHop, we believe that the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation of our success. 

We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Our people are our most important competitive advantage, leading the charge against nation-states, cyber criminals, and insider threats.

Ready to join us?   #Extrahop #Security #NDR #informationsecurity #cybersecurity #cloudsecurity #infosec #LI-Remote #LI-Hybrid #LI-Onsite

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Location

ExtraHop is located in the heart of downtown Seattle, with easy access to transportation, restaurants, retail, entertainment and stunning views.

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