Email Marketing Specialist

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What We’re Up to at Tango Card


Tango Card helps thousands of companies reach their goals by making rewards and incentives easy to send and awesome to receive. Our customers genuinely love working with us, and it shows: we’re among the top 10% of Inc’s 5000 fastest growing companies. We’re backed by a stellar group of investors, including the private equity firm FTV (which led a $35M growth equity round in 2018), Fyrfly Venture Partners, Floodgate Capital, Eric Schmidt’s Innovation Endeavors, SWaN & Legend partners, and WTI.


We work with 2,500+ enterprise customers today, including some of the world’s most recognizable businesses: Twitter, Google, Extole, Microsoft, Salesforce, and F5. We also partner with the top gift card brands, including Amazon, Starbucks, Target, Walmart, The Home Depot as well as 600+ brands across 40+ countries. Our customers send millions of gift cards each month, and we’ve facilitated $2B gift card transactions since our creation. Last but not least, we proudly partner with many of the most respected non-profits in the country, including the National Park Foundation, Special Olympics, and Habitat for Humanity.

 

Why Work for Us


Tango Card is proud to have been rated one of the best companies to work for by Built In. We’re on an incredible path to be the #1 rewards provider, and to get there we need amazing people (like you) in customer support, sales, engineering, and finance to accomplish this vision.


We foster an office culture of autonomy and transparency with flexible working hours and slim team structures. We provide our team members with what they need to be successful—whether that’s the latest technology at their fingertips or empowering them to attend conferences about industry trends. We’re committed to promoting mentorship and career development opportunities for our team members. Our physical offices are designed for productivity and comfort with standing desks, comfortable pod chairs, and a very dog-friendly environment. If working from home is more your thing, many roles offer the choice to establish a remote office. With a company like Tango Card that’s experiencing high growth year over year, career opportunities abound and you have the chance to create, own, and grow your role.


COVID-19 Update: To learn more about how Tango Card has adapted during these times, take a look at our blog post, How Tango Card is Changing in the Face of COVID-19, by our CEO, David Leeds.



Reward yourself and join the Tango Card team!


We’re looking for an email marketer to drive engagement with prospects and customers via growing email lists. Keys to succeeding in this role are the ability to create, manage, and analyze daily email campaigns and the capacity to use results to optimize and scale trends. 


This role is responsible for the creation, implementation, measurement, and reporting of ongoing campaigns throughout the customer cycle. This work includes initial outreach and nurture as well as customer engagement. An effective candidate will have a demonstrated track record of working closely across functions, excellent written communication skills, and the ability to communicate with executive stakeholders. 


Reports to: Marketing Director

As an Email Marketing Specialist at Tango Card, you'll:

  • Create and manage the ongoing acquisition and nurture campaigns for ideal customer profiles and reward use cases.
  • Create and manage several customer newsletters and scheduled customer communications.
  • Serve as the liaison for coordinating and executing ad-hoc customer messages. 
  • Build campaigns, test messaging, and optimize channels to hit internal goals. 
  • Execute ongoing testing regimen—including subject lines, layout, format, frequency, and more—to continuously improve email performance focused on user engagement.
  • Support manager in gathering performance data and reporting on post-campaign results. 
  • Work cross-functionally with sales, customer success, support, other marketers, and business intelligence (BI). 

Our Email Marketing Specialist will have most of the following skills and experience:

  • BA or BS in marketing or related field
  • 2+ years of high-tech B2B email marketing, campaign marketing, demand gen, and/or field marketing experience
  • Experience working cross-functionally with different teams (for example: sales, customer success, support, or BI)
  • Analytical mindset with the ability to track and report on campaign performance metrics
  • Experience with modern marketing technology and email stacks. We currently operate on HubSpot, Salesforce, and Salesforce High-Velocity Sales 
  • Openness to help look for a third-party email solution
  • Excellent communication and project management skills
  • Enterprise software and/or SaaS experience strongly preferred

What you'll get from us:

  • Competitive compensation package (money isn’t everything, but it helps)
  • Medical, Dental and Vision benefits (100% employer paid premium)
  • Unlimited PTO and a generous holiday schedule
  • 401(k) matching and equity opportunities, 401(k) 100% match of up to 6%
  • Home-Office grant for ensuring a great WFH environment during social distancing measures
  • Awarding winning culture that fosters autonomy, creativity, inclusion, transparency, and ownership
  • Continued education and self-growth opportunities through Udemy
  • Virtual-Fitness Benefits through Classpass
  • Dog-Friendly offices

 


Tango Card is proud to extend its Voluntary WA State Paid Family Medical Leave Plan to employees across all Tango Card locations.


Tango Card is proud to be an equitable and equal opportunity employer; we’re strong because we’re diverse and prioritize inclusive practices. All applicants will be recruited and considered for employment regardless of their social identities, including but not limited to race, gender, color, religion, belief, national origin, age, sexual orientation, disability, and other protected classes. We thrive in the areas of recruiting and hiring when we have a growing awareness of the challenges faced by underrepresented candidates during the application and hiring process. We encourage all candidates to apply for roles they feel they have the skills to fulfill or a willingness to learn. 

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Location

Our office is near so many great restaurants in the West Seattle Junction, and conveniently located to Rapid Ride buses.

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