LivePerson is a transformational force in how Brands and Consumers communicate. With over 18,000 customers including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are. 

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)

You believe data-led decision making is the norm

You see feedback or failure as motivation to learn and to grow 

You relate to our core principles and want to work with experts in their respective fields

What you will own:

As LivePerson’s Head of Product Marketing you will lead a team of product marketing managers, serving as the subject matter experts on  LivePerson solutions and how they solve key business problems across target vertical. This position and the team will closely work with sales, product, and marketing teams to develop content, tools, resources, and programs to drive adoption of LivePerson’s conversational solutions. This is a results-focused role and you will be responsible for closely measuring the impact of marketing programs and how they drive product and revenue growth.

 Team responsibilities include:

• Go-to-market planning and execution
• Researching and reporting on competitive trends and buying trends by role and vertical
• Thought leadership content development
• Developing solution-focused and vertical-specific content to support all stages of the buying cycle
• Building and implementing campaigns and programs to drive growth within target segments
• Developing case studies highlighting transformational projects at some of the world’s leading brands
• Partnering with field enablement to ensure sales teams are able to effectively position and sell LivePerson solutions and win competitive deals
• What you need for success

Desired experience with the following:

• 10+ years of experience in senior roles in marketing, product marketing, or product development, with 5+ leading teams in a results-focused environment
• Excellent writing skills, together with top-notch verbal and interpersonal skills
• Extreme attention to detail
• Proven ability to deliver high-quality, strategic output under tight deadlines
• Experience with marketing technology solutions cloud services, and enterprise software systems
• Bachelor degree in business, marketing, or related field; Master preferred

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. You’ll have great benefits plus flexible time off and free lunch on fridays. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.