Manager, Marketing Operations

| Seattle
Convoy is transforming the $800 billion trucking industry. Our mission is to transport the world with endless capacity and zero waste. The industry is huge and so is the opportunity to fundamentally changing the way freight moves across America and beyond for the better.
We are passionate about thinking big and solving really complex problems to make the lives of truck drivers, shippers and other people in freight industry easier through our innovation and technology. There will always be a better, more efficient way to transport goods, and we won’t ever stop inventing it.
Founded in 2015, we’re a mission-driven, well-funded, fast-growing startup, backed by world-class investors, including CapitalG, the growth equity investment fund of Google, and leading industry disruptors, including the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, KKR, Starbucks, and others. We were named one of Washington State’s top places to work, a LinkedIn Top Startup and were the recipient of the GeekWire Next Text Titan in 2018.
If working with smart, values-driven people to transform an entire industry sounds like something you’re into, come join Convoy, and help literally move the world forward!
About You:
As the leader of Marketing Operations for Convoy, you will provide the information that improves decision making, implement the best technologies, and govern the analytics process. In order to succeed, you need a clear framework for leading organizations from the marketing operations discipline. This includes building the technical knowledge for implementing and managing complex marketing technology stacks, and managing teams by defining the process of learning from data.

You will take ownership of:

  • Communicate effectively with a heavy focus on results.
  • Be the champion of change and the customer.
  • Use a scientific method framework to help the marketing team use technology to answer questions with data.
  • Build strong relationships with leadership team through the delivery of metrics and governance of analytic processes.
  • Build a framework to help the team understand how marketing activities connect to revenue and what kinds of intelligence you’ve gained about the customer.
  • Manage our analytics and website teams to drive experimentation and increase our website performance.

You will have the following experience:

  • 10+ yrs of Marketing experience.
  • Experience working in B2B companies.
  • An understanding of how enterprise customers make purchase decisions.
  • Managed a company website to drive inbound traffic, increase conversion rates, and improve the user experience.
  • Strong analytics / experimentation / site conversion background.
  • Management experience.
  • Preferred experience using Marketo, Salesforce, Google Analytics, Outreach, and running SQL queries is a plus.

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypeScript Languages
    • GraphQLLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • DockerFrameworks
    • Amazon SageMakerFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • AdobeXDDesign
    • ZeplinDesign
    • TrelloManagement
    • NotionManagement
    • WordpressCMS
    • SalesforceCRM
    • MandrillEmail
    • IterableEmail
    • MarketoLead Gen
    • OutreachLead Gen

Location

4th Avenue, Seattle, WA 98101

An Insider's view of Convoy

What's the biggest problem your team is solving?

Matching the right truck to the right load is one of the most expensive and manual steps in a traditional brokerage. Many people thought it couldn't be solved in an automated way because of the complexity. It took us 3 years and in Jan 2019 we announced that we had reached 100% automated matching.

Ziad

Chief Product Officer

How has your career grown since starting at the company?

My role has shifted from being just a product owner to taking on a more active role in leadership activities at the company. I contribute to hiring across the company, speak at various panels and events, help sustain our core culture through hyper growth, and act as a founding member of Women Discussion Groups at Convoy.

Himani

Senior Manager, Product

What projects are you most excited about?

Completely reimagining an industry core to our economy and making it as efficient as possible. Building the framework and models that allow Convoy to reduce inefficiencies at every stage of the shipping process, and in turn reduce empty miles, truck traffic, and the environmental impact of shipping, is both rewarding and intellectually stimulating.

Max

Senior Director, Data Science

What are Convoy Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
More Jobs at Convoy70 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Operations
new
Seattle
Marketing
new
Seattle
Project Mgmt
new
Seattle
Project Mgmt
new
Seattle
Sales
new
Seattle
Data + Analytics
new
Seattle
Project Mgmt
new
Seattle
Marketing
new
Seattle
Sales
new
Seattle
Marketing
new
Seattle
Operations
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Developer
new
Seattle
Project Mgmt
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Developer
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Data + Analytics
new
Seattle
Design + UX
new
Seattle
Operations
new
Seattle
Design + UX
new
Seattle
Project Mgmt
new
Seattle
Finance
new
Seattle
Data + Analytics
new
Seattle
HR
new
Seattle
Sales
new
Seattle
Data + Analytics
new
Seattle
Operations
new
Seattle
HR
new
Seattle
Sales
new
Seattle
Finance
new
Seattle
Finance
new
Seattle
Project Mgmt
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Operations
new
Seattle
Product
new
Seattle
Developer
new
Seattle