Marketing Manager

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We are building the future of freight


Mothership's groundbreaking technology is unlocking the world's potential by making freight delivery more efficient. Founded in 2017, we're backed by some of venture capital's best investors and have already become the logistics backbone for many of today's most innovative companies.


We're looking for a Marketing Manager to work on all stages of the customer & carrier journey. In this role, you will have the opportunity to work within a fast-paced and highly collaborative team that's responsible for delivering magical experiences at every stage of the funnel.


You are comfortable working collaboratively across departments to ensure we deliver the right message to the right audience, at the optimal time, with a hyper-focus on repeatable conversion at scale.

What You'll Do

  • Develop, manage and execute end-to-end and ad hoc marketing campaigns focusing on, but not limited to: product adoption, education, compliance, retention, and resurrection
  • Map out and continually monitor the customer journey, with the ability to identify high-value customer personas and areas of improvement
  • Work cross-functionally with Product and Engineering to architect and launch complex, yet magical campaigns and experiences leveraging marketing automation platforms
  • Own, establish, benchmark, report, and optimize company accepted KPI’s for all department campaigns and communications
  • Develop sustainable and turn-key promotion and/or loyalty levers to nurture and retain customers to promote long-term LTV growth
  • Run iterative and extensive experiments with the goal of testing and optimizing channels, content, creative, and cadence
  • Collaborate cross-functional teams to develop and ensure that communications are on-brand, customer-centric, precise, and relevant
  • Effectively communicate strategy, progress, results, data analysis, and learnings to the entire organization

Qualifications

  • 4+ years experience in customer marketing, email marketing or lifecycle marketing
  • Experience in building independent and collaborative marketing teams
  • Deep knowledge of marketing experiment best practices and data/campaign analysis
  • Customer-centric mindset
  • Understanding of omni-channel messaging best practices including but not limited to email, sms, and push
  • Ability to plan, prioritize and execute multiple projects, while validating cross-functional resources to ensure the highest impact, especially when involving engineering resources
  • Demonstrates curiosity and ability to analyze data and segment customers to drive campaign improvements
  • Ability to translate business goals into clearly defined deliverables across departments
  • Comfortable with complex reporting tools such as Looker, Excel, and data manipulation such as pivot tables, and vlookups
  • Drafting user flows/wireframes is a plus

Technologies We're Working With

  • Figma, Adobe Suite, and Canva
  • Hubspot
  • SQL, CSS/HTML

Benefits & Perks

  • Highly competitive salary and the opportunity to earn employee stock options
  • Full health, dental and vision insurance coverage (PPO)
  • Leadership Training
  • 401k (4% matching)
  • Unlimited paid time off
  • Equipped with the latest technology
  • Remote workplace stipend

Culture at Mothership


We’re an ambitious, endlessly curious, and open-minded group. Our team is passionate about our mission and eager to produce work at the highest level. The environment is upbeat and supportive because we care about each other and believe positive momentum equals better outcomes.


If this sounds like a place you’d be a great addition to, let’s chat.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • RxJSLibraries
    • DockerFrameworks
    • ExpressFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • PlaywrightFrameworks
    • React NativeFrameworks
    • TerraformFrameworks
    • NestJSFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DatabricksDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • MixpanelAnalytics
    • TaplyticsAnalytics
    • FullstoryAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AbstractDesign
    • AsanaManagement
    • ContentfulCMS
    • HubSpotCRM
    • IntercomCRM
    • SendGridEmail
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Seattle, WA

An Insider's view of Mothership

How would you describe the company’s work-life balance?

Working at Mothership has allowed me more time to spend with my family and even gave us the opportunity to relocate to where we want to live.

Jonathan

Director of Engineering

What does your typical day look like?

Lots of collaborative content creation! Whether I’m working with Sales or Design, it’s always about creating meaningful communication to help our users get the most out of the platform.

Bri

Marketing Specialist

What makes someone successful on your team?

Success comes when you’re a team player and accept responsibility to own the change you want to see.

Lauren

Director of Talent

What is your vision for the company?

This is your legacy. Let's build something you’re proud of. Something you will forever tell your friends and family about. As we evolve, this should be an eye opening journey few will ever get to experience. Be present for the journey and shape this company so that it stands out as one of the most important pieces of your life story.

Aaron & Gregg

Founders

What are Mothership Perks + Benefits

Mothership Benefits Overview

At Mothership, we believe it's vital to offer a range of compensation packages, so you have the power to make the appropriate financial decision for yourself and your family. Upon offer, you will receive a breakdown of 5 different cash vs. equity packages to choose from, with additional information on estimated equity valuation.

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Flexible work schedule
Mothership provides employees with a flexible work schedule that includes flexible start and end times.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Mothership hosts lunch and learn meetings once per month.
Promote from within
Customized development tracks

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