Marketing Operations and Programs Specialist

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Outreach is the leading sales engagement platform and triples the productivity of sales teams. It empowers them to drive predictable and measurable revenue growth. Outreach makes customer-facing teams more efficient by prioritizing the right activities and scaling customer engagements with automation. With built-in intelligence guiding every action, teams using Outreach work more effectively. By bringing data about prospects and sales activities into a single system of action, the Outreach user’s visibility is improved into what really drives results. 

Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to execute a repeatable playbook, drive collaboration between sales and marketing, and deliver higher revenue per sales rep.

Your Daily Adventures

  • Provide oversight into our day-to-day Pardot management— from creating and managing our email calendar programs, landing pages, campaigns & nurture programs
  • Oversee email marketing testing strategy and optimizations in order to increase funnel efficiencies and conversion rates
  • Support the evaluation and optimization of our marketing tech stack 
  • Manage our direct mail program: From ideation, creation, warehouse management, reporting, and sales enablement
  • Build basic marketing analytics reporting needs and provide insights for the greater marketing team 
  • Ensure processes and best practices are in place to maintain the integrity and quality of our database and campaign lists
  • Manage and optimize database segmentations to accurately categorize 1M+ records
  • Provide leadership in defining, mapping and documenting key marketing processes
  • Troubleshoot and QA campaigns, workflows, data issues, and other key marketing ops functions
  • Quickly implement projects involving diverse & complex data relationships

Qualifications

  • 2-4 years experience in marketing automation, preferably familiar with Pardot
  • Experience in B2B marketing and working with sales teams
  • Strong analytical skills and ability to understand complex data sets 
  • Proficient user of Salesforce, familiarity with automation rules and triggers a plus
  • Proficient user of Excel and other data analysis tools
  • Go Getter: you’re eager, resourceful, and constantly put your problem solving skills to the test. 
  • Tech Savvy: you utilize the latest tools to make your work as efficient as possible. You have a natural curiosity for the tech industry, and want to be part of a high energy and passionate team about to make history
  • Quick: energetic is your baseline and you’re a fast learner. You get excited about and love solving puzzles and take pride in your work
  • Team Player: you strive for greatness, and know that teamwork is the way to get there. You’re a natural leader, and see yourself growing as our team expands 
  • BA/BS degree preferred

We offer

  • The ability to work from San Francisco, Seattle or Remote
  • Competitive compensation 
  • Amazing benefits and perks
  • Working for a late stage start up will offer you the opportunity to work with every level of the company!

Why You’ll Love It Here

• 100% medical, dental, and vision coverage for full-time employees

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen

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Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

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