Marketing Operations and Programs Specialist

| Seattle
Outreach is the leading sales engagement platform and triples the productivity of sales teams. It empowers them to drive predictable and measurable revenue growth. Outreach makes customer-facing teams more efficient by prioritizing the right activities and scaling customer engagements with automation. With built-in intelligence guiding every action, teams using Outreach work more effectively. By bringing data about prospects and sales activities into a single system of action, the Outreach user’s visibility is improved into what really drives results. 
Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to execute a repeatable playbook, drive collaboration between sales and marketing, and deliver higher revenue per sales rep.

Your Daily Adventures

  • Provide oversight into our day-to-day Pardot management— from creating and managing our email calendar programs, landing pages, campaigns & nurture programs
  • Oversee email marketing testing strategy and optimizations in order to increase funnel efficiencies and conversion rates
  • Support the evaluation and optimization of our marketing tech stack 
  • Manage our direct mail program: From ideation, creation, warehouse management, reporting, and sales enablement
  • Build basic marketing analytics reporting needs and provide insights for the greater marketing team 
  • Ensure processes and best practices are in place to maintain the integrity and quality of our database and campaign lists
  • Manage and optimize database segmentations to accurately categorize 1M+ records
  • Provide leadership in defining, mapping and documenting key marketing processes
  • Troubleshoot and QA campaigns, workflows, data issues, and other key marketing ops functions
  • Quickly implement projects involving diverse & complex data relationships

Qualifications

  • 2-4 years experience in marketing automation, preferably familiar with Pardot
  • Experience in B2B marketing and working with sales teams
  • Strong analytical skills and ability to understand complex data sets 
  • Proficient user of Salesforce, familiarity with automation rules and triggers a plus
  • Proficient user of Excel and other data analysis tools
  • Go Getter: you’re eager, resourceful, and constantly put your problem solving skills to the test. 
  • Tech Savvy: you utilize the latest tools to make your work as efficient as possible. You have a natural curiosity for the tech industry, and want to be part of a high energy and passionate team about to make history
  • Quick: energetic is your baseline and you’re a fast learner. You get excited about and love solving puzzles and take pride in your work
  • Team Player: you strive for greatness, and know that teamwork is the way to get there. You’re a natural leader, and see yourself growing as our team expands 
  • BA/BS degree preferred

We offer

  • The ability to work from San Francisco, Seattle or Remote
  • Competitive compensation 
  • Amazing benefits and perks
  • Working for a late stage start up will offer you the opportunity to work with every level of the company!

Why You’ll Love It Here
• 100% medical, dental, and vision coverage for full-time employees
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen

Read Full Job Description

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Outreach offers amazing groups such as OWN (Outreach Women's Network), Gals & Sals, and a Diversity & Inclusion committee that offer networking and development opportunities, and host fun events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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