Remitly
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.

Marketing Operations Associate

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At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every day.

We are looking for an entrepreneurial and proactive individual who can work cross-functionally to manage the execution of marketing promotions and campaigns.

The role will demonstrate meticulous attention to detail. Strong communication skills are a must in order to manage multiple projects and deadlines while communicating with different teams both in Seattle and overseas.

The ideal candidate is a self-starter with experience in marketing who can help improve internal processes as our team scales. This position is a unique opportunity to gain exposure to many facets of marketing within a fast growing fintech company.

Key Responsibilities

  • Manage execution, organization, and communication of marketing tasks including setting up and managing promotions, updating landing pages, building wiki pages for campaigns, and supporting digital marketing efforts.
  • Collaborate closely with managers to understand campaign requirements and objectives.
  • Work closely with the marketing team and other groups in the organization in support of multiple marketing projects and initiatives.
  • Serve as a key point of contact with teams across the organization including legal, compliance, product, and operations.
  • Develop an understanding of the customer journey, segments, use-cases, product experience and value proposition to ensure all campaigns are clearly targeting customer needs.
  • Partner closely with Customer Service to respond to customer inquiries, requests and customer service questions
  • Establish and document scalable processes for launching and updating promotions and campaigns.
  • Communicate effectively and manage projects, timelines, processes and results at all times.
  • Track results, review analytics, and provide ROI of marketing activities to stakeholders.

Qualifications

  • Highly organized. Meticulous attention to detail. Strong project management and execution abilities. Able to prioritize and meet deadlines in a dynamic environment.
  • Motivated and self driven. Has initiative and takes ownership of assigned tasks, working independently with minimal supervision. Energetic, nimble and highly results-driven.
  • Team player. Strong collaboration and communication skills. Ability to work cross-functionally with a wide variety of stakeholders.
  • Entrepreneurial. Committed to continually improving by taking smart risks. Thrives on taking on new challenges and learning from them.
  • Highly analytical. Enjoys problem-solving. Structured thinker and communicator. Solid knowledge of MS Excel, SQL a plus.
  • Strong-communicator. Excellent verbal and written skills, including messaging and copywriting, storytelling, and selecting graphics and imagery to drive engagement and conversion.
  • Life-long learner. Invests time in staying on top of the latest consumer marketing trends, technologies, and practices. Develops subject matter expertise in the internal and 3rd party tools, technologies, and applications used in the role and by the company.
  • Ideal Background: Passionate Marketer with +1-3 years of Marketing experience in one or more of the following areas: email marketing, marketing operations, product marketing, public relations, marketing communications (collateral or website Development), copy-writing & messaging, content marketing, search engine optimization, inbound marketing. BA in liberal arts and/or a Bachelor’s Degree in Business, Marketing, Economics, Communications or a related field.

Who we are:

Remitly is a group of passionate people working to make international payments easier and more transparent on both the web and mobile devices. We are seeking team members to join us that want to make a difference and change an industry. We pride ourselves on aiming high and delivering results, data being at the heart of everything we do, and encouraging our team to own business decisions and outcomes. Sound like the place for you? Join us.

Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Remitly is an eVerify Employer.

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What are Remitly Perks + Benefits

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
Flexible work schedule
Remitly offers a flexible schedule outside of core hours, designed for parents in mind.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Remitly's executive leadership is as diverse as our staff, and our Director of Diversity & Inclusion is focused on continuous improvement of our D&I initiatives.
Mandated unconscious bias training
Diversity employee resource groups
At Remitly, our nine affinity groups are open membership - any employee who self-identifies, self-affiliates, or is an aspiring ally who wants to connect, learn, and share is welcome to join!
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Remitly partners with Modern Health to provide enhanced employee benefits that support a holistic approach to employees' well-being. This includes sessions with licensed therapists for clinical needs.
Wellness days
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Remitly offers the opportunity to purchase stock options through its Equity Incentive Plan.
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Remitly offers up to 12 weeks of paid maternity and paternity leave for new parents.
Family medical leave
Company sponsored family events
Remitly sponsors family-oriented events semi-annually (e.g., holiday party and company picnic).
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Commuter benefits
All King County-based employees receive the ORCA Card transportation benefit on day one. The ORCA Card can be used on all regular buses, Regional Rail, and a few other modes of transportation.
Company-sponsored outings
Remitly has regular paid team outings, as well as company-wide annual holiday parties and other events, for all employees and a guest.
Free snacks and drinks
Remitly has a fully stocked kitchen including unlimited snacks, coffee, tea and all the flavored Bevi water you can handle.
Some meals provided
Remitly provides a weekly catered lunch on Thursdays.
Company-sponsored happy hours
Virtual happy hours are hosted At team's discretion.
Onsite office parking
We offer employees a parking subsidy in the building's below-ground garage.
Relocation assistance
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Remitly hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Remitly allows employees to set aside 8 hours of designated learning and development time, per employee, per month.
Online course subscriptions available
Customized development tracks

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