Marketing Operations Specialist

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About Assurance:

 At Assurance, our mission is to deliver the most comprehensive health and financial wellness tool to every consumer at no cost. We are disrupting the antiquated and inefficient world of insurance and financial services. Our team of world-class software engineers, data scientists, and business professionals are modernizing how people obtain and manage their financial life all through our powerful platform ecosystem. We are rapidly growing as we expand our product offerings and global footprint, and this growth continues to present new and exciting challenges as we push our industry into its future. We eliminate waste throughout the industry and calculate the complex into simple, valuable solutions to improve people's lives. We are humble, driven, and committed to improving the lives of millions. 

About the Position:

Assurance partners with many agencies, independent agents and insurance carriers to expand the available coverage options for our customers. When we get an insurance request from a consumer, we evaluate the internal and external opportunities, and in some cases refer the customer to a partner. The data is sent in real-time via server-to-server APIs, or via telephone.

What you will do:

  • Guide new partners through the “onboarding” process, both technical and contractual.
  • Work with the engineering team to build and maintain server-to-serve API integrations.
  • Be responsive to partner requests for campaign changes and information.
  • Optimize the distribution of consumer information to ensure a good customer experience and achieve marketing revenue goals. This requires testing and monitoring the impact of distribution decisions on the following: The customer experience; Policy submission rates of our own products; and Policy submission rates for our distribution partners.
  • Communicating with the rest of the Assurance team to share: Success stories and pitfalls; Business trends and performance; and Technical blockers.
  • Building and sharing performance reports and ad-hoc analyses to monitor trends and opportunities.
  • Report, troubleshoot and document system issues; assist with testing system enhancements/changes

Qualifications:

  • Bachelor's degree or relevant experience in digital marketing.
  • Knowledge of SQL, XML, and JSON a plus.
  • Experience with Looker, Tableau, Splunk or other data analytics platform a plus.
  • Ability to prioritize and complete tasks efficiently and independently with a high degree of accuracy to meet deadlines.
  • Strong analytical, investigative and documentation skills.

What Assurance Offers

 

At Assurance, we strive for audacious goals, and we’re relentless in our pursuit to be the very best we can be, personally and professionally. Our benefits program is intended to enable every Assurance employee to be the best version of themselves. Our culture clears the way for you to challenge yourself and achieve the impossible. Learn more about life at Assurance! 

 

Our Culture 

Trust and Autonomy 

At Assurance, we hire experts in their field, and we give them the independence and trust to build based on their expertise. We find that brilliant people, given this freedom and trust, will collaborate to build far more amazing things than they could ever be directed to create.

Drive to Innovate 

We don't settle for the status quo – we're a team of innovators who believe that there’s almost always a better way. We operate on first principles – we challenge commonly held assumptions to create new and better solutions from scratch. In our short history we’ve made a lot progress with this mentality, launching new business lines and innovative products constantly. Following our historic acquisition by Prudential, we have more support than ever to innovate and change the world of insurance and financial services. 

Humble Collaboration 

We leave ego at the door and work together to uncover the truth. We prioritize what is best for the whole and avoid focusing on what is best for the individual. We all care about achieving goals more than looking good, and we're eager to constantly be learning from each other.

 

 

Our Benefits 

Flexible Working Environment 

Your schedule and working hours are up to you at Assurance. We care more about results than when and where you get your work done, and we find that a flexible schedule can help alleviate the stress of a rigid work-life balance.

Unlimited Time Off 

We work hard, so it’s important that we take time to refresh and reset when we need it. We empower our employees to take the time that make sense for them. 

Nutritional Snacks and Weekly Lunches 

We encourage a healthy lifestyle for employees in all ways that we can, and we don’t want it to be tough to find sustenance when you’re hard at work! We provide healthy, nutritional snacks throughout our office, and outstanding local coffee. We also host a weekly lunch, featuring top local restaurants, to accompany our all-company meeting.

Commuter Benefits 

We want to make sure it’s easy for you to get to and from work, so we a provide free public transportation or greatly subsidized parking close to our office.

Inspiring Offices 

From the beginning, our founders believed that beautiful, open, inspiring spaces lead to energy and creativity. We seek beautiful office spaces in all of our locations, and in 2020 we’ll be taking occupancy of a stunning new office on the top two floors of Madison Center in downtown Seattle – this space features floor to ceiling windows with stunning 360 degree views of the Puget Sound, and an exclusive private rooftop deck. 

Competitive Health Benefits 

Access to high quality healthcare is core to our business, and we care that our employees don’t have to worry about visiting a doctor. All employees receive competitive health, dental, and vision benefits packages.

Choice of High-End Equipment 

We want to make sure you’re empowered to create amazing things. We give new employees the option of a variety of high-end computers and accessories.

Investment Opportunities 

We believe in the importance of investing in yourself in a variety of ways, including financially. We offer a strong 401k plan, with options to invest in traditional, Roth, and after-tax options, all backed by a best-in-class platform from Prudential. 

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Location

We're located in the heart of downtown Seattle at the corner of 5th and Madison, conveniently between Westlake Center and Pioneer Square.

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