With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

About the role:

Given our explosive growth, we’re looking for a data-driven Marketing Operations Wizard to work at both the strategic and tactical level to champion and drive bold changes and innovation around our marketing tools automation and strategy. This individual will be part of the Revenue Operations team and the owner of Icertis Marketing Tech stack. You will succeed in this role if you are passionate about solving challenges, relentless in your pursuit to learn new technologies & processes and excel in a fast-paced environment. 

What you will do:

• Be the liaison between revenue operations and the marketing team
• Manage the technical aspects of our marketing systems (Pardot and Salesforce) to design, deploy and support go-to-market operational processes
• As the Marketing Ops Specialist, you will occasionally assist campaign ops members with campaign operations task including creating and managing forms and landing pages to assisting in building webinar programs
• Establish Data Governance policy, processes, and cadence to help monitor and maintain the overall data quality without our database ecosystem
• Support marketing automation efforts by managing the marketing tech stack, and continuously evaluating and optimizing the features with each tool
• Create documentation for all Demand Gen and Marketing processes, programs, and procedures
• Be responsible for researching new marketing approaches and channels to reach and engage key audiences by leveraging our Marketing Tools
• Be comfortable with and own training marketing and sales users on process changes or best practices that impact their current workflow. aspects of training the Marketing and Sales teams on any new processes or best practice information that impacts their current workflow 

What you will bring:

• 4+ years of experience with central sales tools (e.g. Salesforce) and marketing automation systems (e.g. Pardot)
• Experience with large scale CRM and marketing automation platforms.
• Experience with ABM strategy and ownership of ABM tools and processes
• Strong communication (both verbal and written), ability to explain technical concepts to a non-technical audience
• Bachelor’s degree

Preferred:

• SFDC Pardot Certification
• Experience in Marketing Applications (e.g HUBB, Drift, ON24, Google analytics, DemandBase, Bombora, Zapier, etc.)
• Mastery of Excel. Knowledge of basic relational database concepts / SQL.
• Basic HTML/CSS and JavaScript.
• Experience managing multiple projects and balancing competing priorities in an agile and fast paced environment

What we offer:

We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.

To support these commitments, Icertis offers excellent health and welfare benefits, a generous 401k match, and a robust paid time off program. Here are some of the other reasons we’ve been named a Top Company to Work for by Seattle Business Magazine for the fourth year in a row!  

• Stock options and shared ownership in the company 

• Flexible work location (role dependent), with work from home allowance 

• Paid maternity and paternity leave 

• 7 Days to Fight racism in 2021 – paid volunteer days 

• Generous holidays including the 4th of July week off – paid 

• Extensive remote onboarding program and virtual employee engagement events 

This specific role might not be for you, but maybe you have a friend who would be a perfect fit. Please forward this opportunity to anyone who wants to help Transform the Foundation of Commerce! #LI-remote

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. 

If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected]

By submitting your application you acknowledge that you have read Icertis’s Privacy Policy (https://www.icertis.com/privacy-statement/)