Ekata provides global identity verification data via APIs for models and decisioning platforms, and Pro Insight, a SaaS solution for manual review. Our product suite is powered by the Ekata Identity Engine (EIE) the only cross-border identity engine of its kind, to help companies approve more good transactions, reduce customer friction at account opening, and catch fraud.

Marketing Production Manager

The Marketing Production Manager reports to the Director of Global Campaigns and works closely with the VP of Product Marketing and VP of Demand Generation to ensure smooth operation of marketing campaign production. Core responsibilities center around ownership of Ekata’s marketing sprint process, prioritizing and scoping requests, and tracking resource allocation. This role inherits Ekata’s existing bi-weekly sprint process.

Successful candidates will have an operations mindset, strong attention to detail, a love for building workflow processes, and a strong awareness around the cost of resource utilization. This role works with everyone in marketing, partly as sprint board caretaker, partly as traffic cop for resource management, and partly as cat herder to make sure things are done on time and with a standard of production quality. If you are the kind of person that likes to keep the train on the tracks and running  smoothly, can handle multiple projects simultaneously and competing priorities, enjoys knowing what everyone is working on, and gets satisfaction from seeing completed quality projects, this job is for you!

Primary Responsibilities:

Own Ekata’s Sprint Board:

• Run the bi-weekly sprint planning process using Agile methodology
• Full ownership in optimizing processes and procedures to streamline campaign and asset creation 
• Own and manage the project management tool and build automations to improve process
• Maintain and improve the sprint board and process to ensure smooth operation 
• Ensure company-wide visibility to sprint process, including updating project status in person to multiple global and functional stakeholders
• Be the go-to-person for campaign production status

Scope and Prioritize Campaign Production Work:

• Apply your prior campaign production experience to ensure that projects are properly scoped and realistically scheduled
• Allocate and track production resources (writers, designs, campaign managers, product experts, operations QA) to ensure resource availability and resource optimization

Work with Production Team and Vendors to Complete Campaigns: 

• Assign tasks to creative production resources ensuring completion of deliverables in a timely manner and without error 
• Track vendor project timeline to ensure on time delivery of tasks
• Ensure work approval happens in a timely manner
• Assist in maintaining a standard of excellence and brand integrity across campaigns

Provide Insight Into Campaign Results:

• Oversee campaign reporting process and look to ways to optimize campaign production process
• Provide campaign metrics for monthly and quarterly business reviews
• Be prepared to present results to Ekata’s market-facing teams

Special Projects: 

• Take ownership of special operations projects, like workflow development, dataflow auditing, and process documentation 
• Campaign execution: support marketing team by configuring and fast-tracking projects through Marketo (hands-on)
• Flex production: step in for resources (copy editing/writing) when necessary to move campaigns along (hands-on)

Basic Qualifications:

• Bachelor’s degree in marketing, business, or a relevant field of study
• 6 years of marketing or related experience in B2B marketing
• Experience in demand generation, segmentation, nurture programs, and subsequent analytics to execute high-quality campaigns across channels.
• Highly detail-oriented, well organized and able to multitask in a fast-paced environment.
• Excellent at handling multiple projects with tight timelines.
• Comfortable holding colleagues accountable to timeline regardless of title.
• Self-directed and creative thinker; ready to proactively bring new ideas to the table, solve problems and take risks, to find new and innovative ways to improve results.
• Experience running systems similar to Marketo, Monday.com, Tableau, and Salesforce.

Preferred candidates will also have:

• Experience expanding lead generation projects into international markets.
• Experience nurturing leads from brand awareness to product interest.
• Experience supporting sales in lead outreach to enable higher lead-to-opp conversion rates. 
• Clear vision for the ideal sprint process and a plan for how to get there

Unwavering in our pursuit of standardizing global identity data, we are approachable, real people that genuinely care about the success of those we partner with. With a commitment to service, innovation, and ownership, Ekata is a dynamic place to work for folks who want to make impact on a global scale. We provide learning & development opportunities for each employee and promote work-life flexibility through self-managed time off. Headquartered in downtown Seattle, Ekata is growing internationally with offices in Budapest, Amsterdam, and Singapore.

To learn more about the experience of working at Ekata, visit: https://ekata.com/careers/.

Ekata prides itself on celebrating diversity, inclusivity, and being an equal-opportunity employer.