Product Marketing Manager

| Seattle
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Product Marketing Manager

About Subsplash

Based in Seattle, Subsplash is an exciting award-winning team of 150+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we’ve pioneered the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 12,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted one of Seattle and Austin’s best places to work multiple years in a row, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.

Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself!

About the Team

The Marketing Team’s primary responsibilities are to manage all outward-facing communications, lead demand generation efforts, create go-to-market product strategies, facilitate brand management/identity, and more. We create beautiful and effective email campaigns, social media strategies, website content, product identities, videos, and more. We identify prospects and nurture them into quality leads for our sales team. For existing clients, we help them understand and engage with our products and new features. We have fun moving projects from concept to reality, and discovering what works well to help Subsplash and our clients succeed. Plus, with a kitchen stocked full of smoothie ingredients, our team is dedicated to perfecting the ultimate Subsplash smoothie - come join us! 

About the Role

As the Product Marketing Manager, you will report to the Director of Marketing, and will play an important role in the management of the product life cycle, helping Product Management make informed decisions around product/feature requirements backed by customer and market research, and ensuring a successful marketing release of high-quality digital engagement tools that meet the needs of our customers. You excel at cross-departmental collaboration and communication. You have experience mapping out strategic initiatives to ensure the effective marketing of existing products and developing go-to-market plans for new products, features, and brands. You are passionate about understanding consumer behavior and representing the voice and needs of our clients/prospects, as well as our internal teams and stakeholders. You can compile and understand the most critical metrics to make data-driven decisions, You build compelling, benefit oriented product narratives that tell the story of how Subsplash products add value—backed by critical metrics—and culminate in The Ultimate Engagement Platform™. You have the keen ability for understanding competitive landscapes and, as a result, can plan and execute effective marketing campaigns that establish a strong position for Subsplash products and brands. You have experience managing multiple business units and brands, numerous products, and complex features sets to create a seamless, cohesive, and compelling competitive narrative. 

Your Priorities

  • Draft and identify insights that inform go-to-market strategies by becoming an expert on our industry, clients, products, and competitors.
  • Work closely with each Product Manager to understand and enhance the product narrative and the channels in which that story is told.
  • Partner across Product Management, Support and Business development to gain a 360 degree understanding of the true customer and product experience.
  • Enhance our market presence and drive business growth through innovative storytelling and benefit-oriented marketing.
  • Work closely with Marketing Team members to create messaging and campaigns that generate demand and drive revenue.
  • Possess a high degree of understanding for all Subsplash business units, brands, products, and features and how they competitively fit into our industry and market. You know what is working well and what needs improvement.
  • Collaborate cross-departmentally and be a bridge between the Marketing and Product teams, as well as key stakeholders. 
  • Impact demand generation and inbound marketing, as well as client adoption and platform utilization. 
  • Work with Product Management, Business Development, and Design to inform the new product roadmap on position and price, and sell new and current offerings.
  • Work within our data warehouse to understand client/prospect segments and discover marketing opportunities to expand the Subsplash brand within our industry. 
  • Be an expert on client churn data and prospect/client purchasing/buying behaviors.
  • Attend all Product Team Sprint Reviews to gain alignment and be a marketing advocate for the Product Team and a product advocate for the Marketing Team.
  • Assist Business Development teams to understand product narratives and value propositions. Sporadically you may represent our products to Subsplash clients at meetings and conferences.

Qualifications

  • Models humility, innovation, and a drive for excellence
  • 4+ years of product marketing experience within a B2B SaaS company 
  • Passionate about our products and how they can serve  churches, ministries, and nonprofits
  • Strong team collaboration and relational skills 
  • In-depth understanding and experience with CRMs—Salesforce, Pardot, and Hubspot are a plus
  • Excellent written and verbal communication skills 
  • Experience with Tableau or other data visualization software
  • Ability to work remotely and with remote team members
  • Proven ability to problem-solve and find innovative solutions
  • Strong in project management and implementing effective processes
  • Experience managing multiple business units, brands, and products
  • Proven ability to consolidate and manage brands and products through mergers and acquisitions
  • Ability to work independently with minimal supervision moving projects and initiatives forward, while also regularly creating and presenting new and innovative business solutions
  • Bachelor's degree in marketing, business, or a related field is a plus

Benefits

Generous paid time off, Medical Coverage, Dental Coverage, Vision Coverage, 401k, generous HSA contribution, Free Smoothies and snacks, Public Transportation Subsidy

This position is classified as FTE and therefore not eligible for overtime pay. 

Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and;

Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • PHPLanguages
    • SwiftLanguages

Location

Subsplash is located in the Interbay neighborhood along major bus-lines with just a short walk to other neighborhoods & local food in Seattle!

An Insider's view of Subsplash

What’s the vibe like in the office?

We celebrate victories, support each other like family, & are all working toward a common goal. Open communication spreads excitement throughout the company as we hit milestones, share innovative ideas & strive for excellence. There is a thread of positivity & kindness in all that we do which sets us apart and allows for the best work-life balance!

Aly

Senior Designer

What kinds of technical challenges do you and your team face?

On the Product Team, we have the unique opportunity to build high performant software that supports thousands of unique iOS and Android apps and the millions of end-users who use them. We face the daily challenge of building systems, APIs, and user interfaces that emphasize performance, versatility, and clarity to bring delight to all our clients.

Matt

Software Engineer

How has your career grown since starting at the company?

I’ve experienced tremendous growth in product management experience and skills, from business models to learning SQL to running beta tests. I’ve also had the opportunity to take on formal authority, moving from an ‘IC’ role to a manager of five fantastic employees, while building informal influence throughout a rapidly growing company.

Erick

Manager of Project & Program Management

What are some things you learned at the company?

Subsplash has taught me how to listen & prioritize. Through conversations with prospective clients, I've learned how to ask intentional questions & listen well. As I juggle tasks, I've learned to better manage my time with competing priorities. From a platform standpoint, the learning never ends with the constant innovation I witness every day!

Kasey

Ministry Consultant II

What are Subsplash Perks + Benefits

Subsplash Benefits Overview

At Subsplash, our benefits + perks are designed to bring delight to our employees and their families! Each employee receives a generous amount of vacation (work hard, play hard) but we also want our team members to feel rested and refreshed every day of the week, that's why we give the option to work from home on Thursdays (The perfect opportunity to work in your sweatpants. Just saying.).

We strive to offer the best healthcare at the lowest cost possible and we offer a variety of plans to best suit the individual's personal and family needs.

We frequently have company-wide catered lunches, events, team-building activities and not to mention a healthy serving of spontaneous parties. On top of that, we keep our kitchen stocked with yummy munchies, healthy fuel, and the freezer is always packed with all the smoothie makings you could ever need.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Subsplash's short term disability is covered at 100% with salary continuance. Full-time employees can be rest assured that Subsplash has got them fully covered in times of need.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Subsplash offers $50,000 of Life and AD&D coverage for all full-time employees. Employees are also able to purchase up to $300,000 supplemental coverage at a very low cost.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We offer Work-From-Home Thursdays to all employees.
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
We call it "creative professional". That means we dress casual and bring our own unique style and spunk to what we wear every day; jeans and sandals are totally acceptable!
Commuter Benefits
Company Outings
Stocked Kitchen
Unlimited munchies (including guacamole. Enough said.), coffee from a local Seattle roaster, tea, fruits and vegetables, all the smoothie ingredients you could ever need, and so much more!
Some Meals Provided
We provide monthly catered lunches
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Promote from within
More Jobs at Subsplash5 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Marketing
Project Mgmt
Sales
Project Mgmt
new
Remote
Marketing
new
Seattle
Sales
new
Seattle
Data + Analytics
new
Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Subsplash's full profileSee more Subsplash jobs