User Acquisition Manager, Subscriptions

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Join one of the world's fastest growing fintech startups! We're looking for smart, motivated team members who want to change the way people pay their bills, helping them to improve their financial success.

WHO WE ARE

Each year U.S. households spend over $4.6 trillion - about one third of all consumer spending - on recurring bill payments. While staying on top of these bills is the single largest determinant for consumer financial health, organizing and paying them can be a time-consuming and frustrating chore. Since its inception, doxo has been on a mission to simplify and reduce the anxiety of staying on top of bills, empowering consumers to improve their financial health. Our company was founded on the simple idea that there should be an easy and more secure way for consumers to pay all of their bills through a single account, with any payment method, on any device. 

As consumers shifted more bill payments online and to mobile over the past year, doxo has experienced rapid growth. To date, we have helped over seven million users deliver payments to more than 120,000 local and national businesses, making doxo the largest bill pay network in the nation. In 2021, doxo was named by both BuiltIn and Comparably as a best place to work in Seattle, and was also recognized as one of Inc. Magazine’s 5000 fastest-growing private companies. Come join us as we grow the team to further accelerate growth, forever changing the bill pay landscape to focus on the customer.

WHY WE ARE DIFFERENT

doxo is unique in that we have already found product/market fit and that our service is filling an important market need every day. But we are still small enough that every employee, no matter their position, can make a meaningful impact. Because transparency is a priority at all levels across the organization, we are all aware of how our work contributes to the success of our business as a whole. We are agile and work hard to solve difficult problems quickly. We work as a team to get things done and mentor individuals to get to the next level in their career. 

THE ROLE

We are looking for a branded direct user acquisition manager to join the Consumer Acquisition team. This role will be responsible for driving account creation, payments, and doxoPLUS subscription sign-ups through branded campaigns on paid advertising channels. This role will partner closely with product and consumer engagement teams to develop landing page content positioning, packaging, and call to actions that drive conversions through paid channels outside of the transactional payments flow.

KEY RESPONSIBILITIES:

  • Execute a user acquisition strategy that optimizes cost per install against value per user over time, leveraging paid advertising channels 
  • Set up, optimize, and maximize ROI on paid advertising campaigns through Facebook, Google Advertising, and Microsoft Advertising
  • Own testing for new sources of traffic, products, landing pages, creative concepts, and targeting ideas using a metric based evaluation framework. Iterate findings into best practices on future campaigns
  • Perform detailed analysis evaluating campaign, audience and ad performance
  • Partner with product and engagement teams to optimize paid channel specific landing pages and user sign-up flows.

QUALIFICATIONS

  • 3+ years experience managing direct to consumer paid user acquisition channels in the US market.
  • KPI driven mindset that relentlessly tests and iterates to optimize return on ad spend and drive conversions
  • Deep understanding of digital advertising and attribution
  • Experience with ad buying platforms: Facebook, Google Advertising, Microsoft Advertising
  • Strong exploratory data skills via Excel, Google Analytics or similar. SQL proficiency is a plus
  • Bachelor's degree or equivalent

OUR COMPANY PERKS AND BENEFITS

  • 100% employer-paid medical, dental, and vision coverage for full-time employees
  • Generous equity grants
  • 401k match to help you save for your future
  • 15 days PTO to start, plus paid holidays
  • Charitable donation match
  • Student loans support
  • Pet insurance
  • Plus plenty of corporate discounts

doxo is an equal-opportunity employer and we welcome applicants from all backgrounds. 

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Location

A view of Puget Sound, and a block from Pike Place Market. A variety of restaurants just outside our front door and central for public transportation.

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