Company Description

What is important to us

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others

Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful

Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done

Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare

We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time. 

Accolade at a glance…

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com.

Job Description

The Sr Specialist, Demand Center position will report into the Demand & Marketing Operations organization and be responsible for ensuring the overall flow and rhythm of projects moves through all marketing teams. You will support marketing in aligning efforts to priorities in order to maximize marketing’s abilities to reach our objectives to achieve pipeline and revenue goals. You will work cross-functionally throughout all teams in marketing and empower marketing leadership with reporting and visibility to make strategic resource decisions.

A day in the life…

o Manage and prioritize marketing requests as they come through the demand center, and track, manage and execute on marketing projects.

o Lead prioritization meetings with leadership, as well as weekly check-ins and planning meetings with all demand center members.

o Communicate needs, timelines, and feedback between stakeholders to drive action. Monitor projects plans, updates and statuses.

o Facilitate, manage, schedule and conduct project kick-off meetings to scope requests and ideal outcomes; manage project check-in meetings to ensure deliverables are on track and roadblocks are removed.

o Anticipate and identify potential roadblocks. Determine obstacles and solution obstacles or recommend alternatives to stakeholders.

o Create individual tasks with stakeholders needed to complete projects and manage internal resources for the execution of projects.

o Manage marketing capacity and provide feedback to leadership.

o Develop & build reporting analytics for demand center processes.

Qualifications

What we are looking for…

• Bachelors Degree, concentration in Marketing and/or Advertising a plus
• 3-5 years experience in marketing or managing marketing projects
• Attention to detail and exceptionally organized
• Project management experience required
• Exceptional communication and interpersonal skills - both written and verbal
• Ability to juggle multiple tasks on multiple timelines
• Knowledge of B2B marketing techniques and methodologies
• Process-oriented
• Jira, Asana, or Trello experience a plus for collaborating and managing tasks and projects
• Project Management and or Agile Certificate a Plus

Additional Information

All your information will be kept confidential according to EEO guidelines.