Admin Ops Specialist

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About the Role: 

As an Administrative Operations Specialist you will assist in administrative and operational duties that come under the responsibility of the Sales and Support team, so that the fast workflow of those teams can be maintained at an effective and efficient pace. Specifically, you would be responsible for: 

  • Create new Doctor Profiles and Business Pages
  • Answer doctor/client questions and respond in a timely matter via email and phone, when requested
  • Maintain company records accurately and efficiently
  • Moderate and publish content to the site
  • Identify and report technical issues as they arise and communicate progress with involved parties
  • Distribute incoming leads and sales opportunities using Salesforce
  • Assist in quality control testing for company site when needed
  • Handle any other miscellaneous administrative duties as prescribed by management
  • Moderate overtime for occasional events (may include some weekends)

 

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

About You: 

You may be the right fit if you are: 

  • Detail and task-oriented with special attention to accuracy
  • Strong written and verbal communication skills, proficient with English language and approachable; will be required to correspond with doctors’ offices on a daily basis
  • Ability to multi-task and manage time effectively in a fast-paced, high-demand environment
  • Ability to work both independently and as a team player
  • Proficiency with Apple products, Google Docs
  • Experience using Salesforce.com and analytics tools highly preferred
  • Recent college graduate or 1+ years professional experience
  • BA preferred


Work Environment:

The RealSelf office sits in a historic Pioneer Square building. Employees also have the option to bring their dogs to work!

About RealSelf:
RealSelf.com is the leading consumer destination in the $32B US medical aesthetics market. We make it easy to get the information and deep support needed to make confident purchase decisions. Since 2006 our authentic stories, unbiased ratings, and expert answers from board-certified doctors have helped millions of people explore treatments and decisions that range from laser skin resurfacing to highly considered cosmetic surgery. With the backing of world-class investors we’re growing RealSelf into a global business with a broad range of services. Come join our super talented and passionate team!

Check out our realselflife Instagram account to keep up on company updates and learn more about life at RealSelf.

RealSelf is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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Location

Our HQ is in Seattle's Pioneer Square neighborhood, which boasts trendy coffee shops, art galleries, and restaurants. Easy to commute to via transit.

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