With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

About this role: The Chief of Staff position is a critical and high-visibility role for driving efficiency, scale and consistency across business operations under the COO. You will be responsible for establishing and driving the rhythm of business (RoB) for the Product, Professional Services, Customer Success and CloudOps teams, which are distributed globally. This includes owning activities with a recurring cadence, diving deep on key topics as they arise, conflict resolution, helping with defining and execution of team strategies and providing timely insights and analytics needed to improve operations.

What you will do:

• Prep for, setup and conduct RoB meetings.
• Own action-item tracking and follow-through to resolution.
• Anticipate and mitigate risks associated with COO-owned deliverables and commitments.
• Establish and enforce a cadence for consolidation and reporting of related team metrics.
• Identify, prioritize and surface topics and issues that require COO attention along with suggestions for mitigation or resolution.
• Proactively analyze relevant data/information to surface improvement opportunities.
• Partner with functional leaders to develop and execute on their strategic plans.
• Serve as go-to-resource for evaluation of presentations/communications and their COO readiness.
• Partner with other business managers across the org to leverage best practices.
• Help in standardization of best practices across functions under COO.

What you will bring:

• A minimum of 15-20 years of related experience.
• Bachelor’s degree in a technical or business field required; MBA preferred.
• Strong project and program management skills and experience.
• Applied experience with data analytics and insight development.
• Mature understanding of professional services and product management and Go-To-Market practices for SaaS products.
• Effective at driving complex multi-stakeholder processes and cross-team programs to desired results while managing risk.
• Demonstrated strong capability in verbal and written communications skills for a geographically dispersed audience.
• Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.
• Extremely detail-oriented with analytical problem solving skills.
• Strong executive presence with ability to manage through high-intensity, high-pressure scenarios.

What we offer:

We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order. https://www.icertis.com/blog/covid-how-we-work-work-we-do/

To support these commitments, Icertis offers excellent health and welfare benefits, a generous 401k match, and a robust paid time off program. Here are some of the other reasons we’ve been named a Top Company to Work for by Seattle Business Magazine for the fourth year in a row!

· Stock options and shared ownership in the company

· Flexible work location (role dependent), with work from home allowance

· Paid maternity and paternity leave

· A Week for America – 7 days paid volunteer leave in 2020 to help fight racism

· 4th of July week off – paid

· Extensive remote onboarding program and virtual employee engagement events

This specific role might not be for you, but maybe you have a friend who would be a perfect fit. Please forward this opportunity to anyone who wants to help transform the foundation of commerce!

#LI-MT1

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. 

If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected]

By submitting your application you acknowledge that you have read Icertis’s Privacy Policy (https://www.icertis.com/privacy-statement/)