With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

About the role:

Icertis is rapidly growing and scaling its global business. We are investing in scaling our sales, customer advocacy, and partner organization to achieve our aggressive growth goals.

As the Chief of Staff to the Chief Revenue Officer (CRO), you will play a critical leadership role at Icertis. You will work closely with the CRO and his team on strategic sales and partner initiatives, as well as collaborate on cross-functional projects that shape the direction of the customer acquisition and revenue functions that will accelerate our growth. You will play a key role in shaping our understanding of the market, and influencing our go-to-market and customer engagement model. In addition, you will be responsible for the business management functions that ensure effectiveness of the Sales and Partner rhythm of the business.

The ideal candidate will have a proven track-record of driving business outcomes through converting strategy into outcomes. With a program management and execution mindset, they will be able to lead initiatives that deliver value in the form of increased revenue or operational efficiencies.

This is a role for someone who enjoys working with the executive leadership to identify and prioritize strategic objectives, while also rolling up their sleeves to lead programs that achieve these objectives

What you will do:

• Lead and coordinate operations in sales, customer advocacy and partner teams, and improve processes to run the business efficiently as the organization scales.
• Manage agendas and execution for recurring team meetings along with action-item follow-ups and resolution tracking.
• Prep for, setup and conduct Rhythm of Business meetings and own action-item tracking and follow-through to resolution.
• Partner with CRO to manage the planning process, scorecards and metrics, ensuring coordination with Regional VPs’ as well as annual tracking across the Sales, Customer Advocacy, and Partner organization.
• Develop and maintain strong relationships with executives, senior leaders, and stakeholders to achieve project objectives and deliverables.
• Lead cross functional initiatives and the annual planning process for the CRO

What you will bring:

• 10+ years of experience working in direct strategic analysis support and operations for Enterprise Sales and Marketing.
• MBA, Consulting or equivalent experience preferred.
• Enterprise experience and seasoning matter and are an advantage!
• Demonstrated success in leading and driving change through influence that span sales, marketing, and business development teams.
• Able to challenge convention and always seeks an improved outcome
• Experience with sales strategy and planning and using analysis and insight to drive results
• Executive presence - experience in preparing and delivering executive, board and investor level communications
• Knowledgeable across all business domains: Sales, Marketing, Customer & Partner operations.

What we offer:

We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.

To support these commitments, Icertis offers excellent health and welfare benefits, a generous 401k match, and a robust paid time off program. Here are some of the other reasons we’ve been named a Top Company to Work for by Seattle Business Magazine for the fourth year in a row!  

• Stock options and shared ownership in the company 

• Flexible work location (role dependent), with work from home allowance 

• Paid maternity and paternity leave 

• 7 Days to Fight racism in 2021 – paid volunteer days 

• Generous holidays including the 4th of July week off – paid 

• Extensive remote onboarding program and virtual employee engagement events 

This specific role might not be for you, but maybe you have a friend who would be a perfect fit. Please forward this opportunity to anyone who wants to help Transform the Foundation of Commerce!

 #LI-RS1

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. 

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