Chief Of Staff - Demand at Flexport

| Seattle
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Change the face of Global Trade.The opportunity:

As the Chief of Staff to the Chief Revenue Officer, you'll be at the center of managing key aspects of the CRO's day-to-day engagements and driving larger cross-functional initiatives forward. You thrive in high-velocity, unstructured environments and possess the acute business judgment and communication skills needed to collaborate with a variety of people and job functions. You're outrageously organized and thorough, anticipating potential issues before they become a problem. You have an interest in technology and global trade and are hungry to learn what it takes to grow and manage a pre-IPO company.

You will:
  • You’ll be the ‘right hand’ to the Chief Revenue Officer, working behind the scenes to improve operational efficiency, solve problems, make decisions, and manage organizational issues before they need to come to the attention of the CRO
  • You’ll assist in executing on OKRs, goals, and strategic priorities while also driving/overseeing strategic cross-functional projects & initiatives
  • You’ll prioritize, optimize, and align portfolios of cross-functional programs to ensure the strategy is accurately translated into successful execution
  • You’ll extend the CRO’s influence and reach, and act as a confidante and advisor, often serving as a sounding board for ideas
  • You’ll maintain a pulse on the competitive market/landscape and identify new technologies or companies to watch, acquire, or integrate
  • You’ll help set the organizational structure and design, helping define and lead the hiring strategy and onboarding processes
  • You’ll help troubleshoot and handle the daily needs of the organization, allowing the CRO to focus their efforts on developing new strategies
  • You’ll be responsible for developing a strong sense of culture and community within the organization
  • You’ll assume day-to-day responsibility for select projects and tasks
  • You’ll be responsible for the preparation & presentation of key materials, including leading staff meetings and all hands presentations  
  • You’ll create and maintain cross-departmental relationships to drive visibility and alignment 
  • You’ll bring together multiple stakeholders and help drive decisions
You should have:
  • B.A./B.S. degree
  • Minimum of 7- 10 years of experience at top tier consulting and/or finance firm
  • Ability to work strategically and collaboratively across departments
  • Proven track record of effectively interacting with senior management
  • Demonstrated ability to manage priorities and projects in a high-volume, fast-paced environment
  • Outstanding written and oral communication skills
  • Strong organizational skills and extremely detail oriented
About Flexport:

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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