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Clinical Training Manager

| Seattle

About Us

At 98point6, our mission is bringing technology and medicine together to reinvent healthcare. You’ll collaborate with multiple teams, work across various disciplines and conquer many satisfying challenges. Each day you’ll be working towards profoundly transforming primary care.

Your Role and Impact

We are looking for a results-driven leader to oversee the delivery of clinical training across our nationwide physician network. As the Clinical Training Manager, you will guide the development of a high-quality training curriculum and work in partnership with a physician lead. You will work closely with the clinical operations, product and engineering teams to monitor effectiveness and create strategies for improvement.

Responsibilities

  • Develop a clinical training roadmap for the organization that meets business needs and aligns with 98point6 core values
  • Collaborate with the Medical Director of Service Operations to ensure successful training for new releases and product updates
  • Oversee the development and delivery of the clinical training program to include clinical onboarding, skills refreshers, new releases and ongoing in-service trainings
  • Determine training needs by analyzing quality-impacting issues and create a plan of action to drive improvement
  • Promote the use of eLearning and select and build training modalities to meet individual-use cases
  • Own the reporting and communication of training performance metrics to all the relevant stakeholders

Qualifications

  • 4+ years experience in training management of teams
  • BA/BS degree or equivalent experience
  • Experience conducting a training needs analysis with implementation of the full Training Cycle: Identify, Design, Delivery, Evaluation
  • Excellent verbal and written communication skills
  • Experience implementing a wide range of change management and process improvement activities
  • Ability to develop and implement team goals and strategies based on broader organizational goals
  • Ability to analyze large volume of data points, identify issues and recommend solutions

98point6 provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • TerraformFrameworks
    • AWSFrameworks
    • ServerlessFrameworks
    • DockerFrameworks
    • JenkinsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • SumoLogicAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • TuneCMS
    • SalesforceCRM
    • SendGridEmail

Location

From 360° mountain, water and downtown views, to restaurants, bars and public transportation within blocks, our Seattle headquarters is hard to beat.

An Insider's view of 98point6

How would you describe the company’s work-life balance?

There has never been a time where I have to choose work over family and friends while at 98point6. Our core hours, generous benefits and supportive leadership creates a flexible environment that enables “life” to happen, while also making our time in the office very productive.

Stephen

Clinical Operations Program Manager

How do you collaborate with other teams in the company?

At 98point6, we are all aligned to the same overarching goals. That, as well as the open, communicative and trusting environment has been key in getting things done when a project has different priorities across teams.

Marilyn

Product Manager

How has your career grown since starting at the company?

The culture at 98point6 encourages continuous improvement both technically and professionally. Over the past year, I’ve had the incredible opportunity to pursue paths I’m interested in that has allowed me to grow from being a senior engineer focused on service architecture, to a newly appointed director focused on team development.

Christy

Director of Product Engineering

How do your team's ideas influence the company's direction?

The Legal and Regulatory team at 98point6 is critical to setting strategy for the company. 98point6 must navigate a highly regulated space, so we work in exciting cross functional teams with engineers, product, marketing, and clinical operations to guide the company.

Tori

General Counsel

What is your vision for the company?

Our mission is to make primary care accessible and affordable, inspiring early and frequent use, leading to better overall health and material cost of care savings.

Robbie

CEO

What are 98point6 Perks + Benefits

98point6 Benefits Overview

98point6 has a competitive benefits package including health & wellness benefits, a transportation stipend, 401k, and fully stocked kitchens. One of our favorite benefits is that our office closes for the last two weeks of the year which allows our employees to refresh during the holiday season and come back ready for the new year.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 18 weeks of parental leave for the primary caretaker. 98point6 also provides 10 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Lunch and learns
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