Role Description

As a Network Engineer, you will work with the Dropbox CorpNet team and partner with the greater CorpEng organization to deliver a high quality network and corporate network experience. You will be responsible for the day to day operations, design and implementation of the corporate network. As a Senior Network Engineer you will help lead the Dropbox network into its next phase of success by developing and scaling new and existing technologies aimed at helping securely connect Dropboxers no matter where they’re located. 

Dropbox is a company with global presence and has employees located all over the world. We connect over 2000 Dropboxers in over 14+ global office locations.

Responsibilities

• Help build, scale, deploy, and support our global network and datacenter infrastructure.
• Contribute to the day to day support operation of the global Dropbox network.
• Architect, design and implement the next generation office networks for Dropbox.
• Be a hands-on engineer with deep technical experience in networking, systems, and software.
• Operate in a rapidly evolving environment, adapt quickly to new information, and re-prioritize as needed.
• Help develop the team by encouraging strengths, coaching and technical mentoring.
• Lead in the planning of strategic initiatives and ensure organizational alignment in partnership with our key stakeholders.
• Guide in developing and maturing our automation capabilities, based upon analyzing and identifying significant opportunities where automation can tackle volume, systemic or critical operational/repeatable issues.
• Drive our next generation of monitoring, alerting and automation tools to empower the teams with visibility and data to make informed decisions.

Requirements 

• 5+ years technical network engineering experience including hands on deployment, configuration and management of routers, switches, firewalls, wifi and security solutions. 
• Experience with engineering design of data center networks, new office build-outs and wide-area networks, including points of presence (PoPs), transit, backbone and transport.
• Experience in defining and developing cutting edge technical road-maps to meet the needs of a growing company.
• Knowledge and hands-on experience working with networking protocols.
• Passion for driving continual improvement initiatives in our network. You are able to monitor and measure the health of your service with metrics, SLA reporting, and dashboards. 
• Expertise and hands on experience with Juniper, Cisco, network stack.
• Extensive experience on HPE/Aruba network stack
• Extensive experience with authentication/authorization and accounting for enterprise networks.
• Experience working with networking vendors, telecom carriers, transit providers, etc.
• Knowledge of methods and procedures for managing instrumentation, automation, and orchestration
• Strong customer-focus skills with ability to recognize customer requirements, assist customers in achieving their goals, manage customer expectations and consistently achieve high Dropboxers satisfaction. 
• BA/BS degree from a 4-year university/professional school or equivalent; work experience accepted.

Skills and Characteristics of a Successful Candidate:

Experience leading technical teams in a technology company

• Our teams are technical, love exploring new technologies and innovating, plus we work in a product development company. You will have a strong technical background and also a curiosity about technology. 

Success in scaling capabilities and services in a fast growth environment

• We are growing fast and so is the demand on our infrastructure services. You will find growth exciting and show an ability to thrive under the pressures of growth and have a consistent track record of scaling infrastructure services in a global organization.

Consistent record of leading and developing technical talent

• The team is talented, has a strong culture of collaboration and embodies the Dropbox values. You will have experience in and enjoy fostering, mentoring and growing talented and motivated engineers and continue to stretch and challenge the team with high impact delivery. You will also have grown your career as a senior technical individual contributor into managing and leading technical teams. Your ability to effectively lead the team and transform (where necessary) the the space to become a consistent enterprise service offering that delights our end-users will be critical to your success.

Sweating the details

• This role has a huge dependency on other teams at Dropbox and key stakeholders that depend on the capabilities for their business. You instinctively have a keen eye for detail to ensure work is coordinated across all teams and have the ability to build customer driven services. You are data driven and organized and have a passion for partnering with stakeholders to understand needs/issues in order to build road-maps, operational metrics/dashboards to support the growing need Dropbox has on this critical service.