Data Migrations Strategist

| Seattle
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Stripe's Migrations team helps users manage their customers' data.

The Migrations team helps users migrate data in to and out of Stripe, depending on the users' business needs. This team works directly with other payments service providers and users to ensure secure and compliant transfers of customer information, and to evangelize industry standards.

You will:

  • Become a technical expert in on-boarding with the Stripe platform.
  • Understand the Stripe API and build great relationships with technical stakeholders.
  • Work with users, 3rd parties and Stripes to onboard user’s data onto the Stripe platform, primarily via email and phone.
  • Own the end-to-end experience for users migrating their data to Stripe.
  • Develop and manage relationships with external stakeholders, as well as internal teams at Stripe.
  • Develop processes, documentation and tooling to scale Stripe’s operations.
  • Identify bottlenecks, provide escalation management, and ensure accountability to all stakeholders.

We’re looking for someone who has:

  • A history of success in a technical user-facing role.
  • Proficiency with at least one scripting language (Ruby, Python, PHP, etc), SQL and a willingness/aptitude to learn new technical skills.
  • A thoughtful, patient, and friendly communication style and enjoys creating new content and documentation.
  • An ability to work with a high degree of autonomy and limited supervision.
  • Experience with command line tools.
  • An ability to learn quickly and think creatively (we're a highly distributed team).
  • A strong background writing and communicating with technical and non-technical audiences and building processes that help scale teams.
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Location

920 5th Avenue, Seattle, WA 98104

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