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Director, Corporate Strategy

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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

    Director, Corporate Strategy

    Santa Clara or San Francisco, CA


    Position Summary

    ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done. We are the fastest growing enterprise cloud software company in the world and have been recognized by Forbes as the #1 most innovative company (https://bit.ly/2LYJzRE). For us, this is just the start.

    The ServiceNow Corporate Strategy function is a small and mighty team, focused on high impact strategies that support growth and our rapidly increasing scale. Our projects focus on what moves the needle for the company, including top-line growth and internal operational initiatives. Our team is hungry but humble, and values creating a supportive and fast paced learning environment for our members to thrive in.

    As a Director in the Corporate Strategy team, you will be responsible for designing and executing strategic initiatives in close partnership with functional leaders across the organization. You will be expected to work end-to-end on projects that can range from product incubation and growth strategies, to M&A and partnership diligences to pricing and sales enablement initiatives. Your work will give you direct exposure to the executive team and contribute to our overall strategy and help drive its successful execution.

    We are looking for a Director who is a strategic thinker, an effective influencer, has technical expertise and the ability to deeply understand our business and who can rapidly demonstrate impact and value to the organization. The ideal candidate has a combination of strategy and technology market experience, and is able to thrive in high growth, fast paced environments dealing with ambiguous and often complex problems. This role is full time and located in either our San Francisco or Santa Clara office.

    If you want to learn more about our company and the impact we have, please visit our YouTube channel: https://www.youtube.com/user/servicenowinc

     

    Responsibilities:

    · Own the end-to-end work process to structure complex problems, develop clear hypotheses, conduct analyses and drive actionable recommendations through a data driven process

    · Oversee and manage multiple workstreams that vary in topics and functional stakeholders

    · Provide business and technical thought leadership and influence decision making within executive audiences

    · Synthesize inputs, identify critical insights and develop compelling recommendations for both internal and external audiences

    · Lead cross-functional teams (e.g. product BUs) to identify opportunity, unlock productivity and accelerate execution

       


    Qualifications

    Requirements:

    · 10+ years total work experience with 5+ years post-MBA at a top management consulting firm, private equity, or strategy and operations at a technology company (or similar)

    · Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfortable in business and technical discussions

    · Experience in building trusting relationships and influencing others (incl. executive audiences)

    · Strong people development and leadership skills; able to manage multiple extended or virtual teams

    · Collaborative team player who is also an independent thinker

    · Self-starter who thrives and can multitask in fast-paced and often ambiguous environments

    · Expertise in the enterprise software/ SaaS industry a plus


    We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.


    Additional Information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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    Technology we use

    • Engineering
      • JavaLanguages
      • JavascriptLanguages
      • ReactLibraries
      • Node.jsFrameworks
      • MariaDBDatabases
      • MongoDBDatabases
      • MySQLDatabases
      • PostgreSQLDatabases

    Location

    4400 Carillon Point, Floor 4, Kirkland, WA 98033

    An Insider's view of ServiceNow

    How would you describe the company’s work-life balance?

    I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

    Kurdin

    Manager, Strategy & Operations

    What does your typical day look like?

    I work in global cloud services and constantly collaborate with people–every day is different. I could be working on product design, collaborating with folks in other organizations, driving decisions, assessing technology, and talking with customers.

    Bill

    Distinguished Systems Architect

    What does career growth look like on your team?

    Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

    Vanessa

    President, ServiceNow.org

    How do your team's ideas influence the company's direction?

    In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

    Pat

    Chief Technology Officer

    What are some things you learned at the company?

    Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

    Ying

    Director, Product Design

    What are ServiceNow Perks + Benefits

    ServiceNow Benefits Overview

    We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

    Culture
    Volunteer in local community
    Open door policy
    Open office floor plan
    Flexible work schedule
    Remote work program
    Diversity
    Documented equal pay policy
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Diversity manifesto
    Mean gender pay gap below 10%
    Diversity employee resource groups
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Wellness programs
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Employee stock purchase plan
    Performance bonus
    Charitable contribution matching
    Child Care & Parental Leave Benefits
    Childcare benefits
    Generous parental leave
    Family medical leave
    Adoption Assistance
    Vacation & Time Off Benefits
    Unlimited vacation policy
    Generous PTO
    Paid volunteer time
    Paid holidays
    Paid sick days
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Company-sponsored happy hours
    Onsite office parking
    Onsite gym
    Professional Development Benefits
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Mentorship program
    Online course subscriptions available

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