Flexe solves the hardest omnichannel logistics problems for the world’s largest retailers and brands. Integrating technology, open logistics networks, and elastic economic models allows Flexe customers to move fast, at scale, and with precision. Founded in 2013 and headquartered in Seattle, Flexe brings deep logistics expertise and enterprise-grade technology to deliver innovative eCommerce fulfillment, retail distribution, same-day delivery, and network capacity programs to the Fortune 500. For more information, please visit flexe.com.

The Director, Operational Excellence will be responsible for leading the operational excellence initiatives through effective leadership and working relationships with business leaders, functional change agents, and all applicable functional department personnel. The position will be aligned under the FLEXE Commercial organization to develop capabilities supporting the strategic vision of FLEXE and the Customer whose operations FLEXE is managing in a 4PL environment. These solutions include continuous improvement and optimization of the customer’s distribution operation including but not limited to inventory, facility layout, order management, warehouse, material flow, systems management, etc.

Responsibilities:

• Develop and implement strategic plans and/or growth strategies in the supply chain for strategic accounts.
• Staffing and developing talent for regional operations excellence managers.
• Utilize performance management problem solving and lean/sigma tools as well as training, coaching, and influence skills to achieve specific organizational change and financial objectives for strategic accounts.
• Identify process improvement opportunities, execute against those opportunities and successfully realize quantifiable benefits.
• Develop & maintain strong positive business relationships with key internal clients to clearly understand their business processes and the development/articulation of short & long term business objectives.
• Define the business case for the projects that have been proposed and validate the opportunity scope and importance of a project. Ensure identified projects align with business goals and that highest priority projects are worked on first.
• Build, mobilize, and lead cross departmental project teams to meet the project objectives within the given time frame and within budget.
• Update and maintain the status of projects in the project database. Establish key measures of success for projects and implement tracking plans.
• Facilitate meetings and workshops to solve urgent business needs. Use Lean methodologies to understand current processes, identify impacts to current processes of proposed defect fixes or system enhancements, and work with the various stakeholders to propose and develop process and/or technology modifications.
• Gather, collect, organize, prioritize, conduct statistical analysis, and present data concerning business and/or project opportunities.

Required skills and experience:

• Minimum of 10 year of professional experience
• Bachelor’s degree or equivalent experience required
• Proficient using Microsoft Excel to analyze and summarize data, including graphs, charts, formulas and functions
• Six Sigma Certification
• Up to 25% travel may be required (domestic)

Preferred skills and experience:

• Experience in the following tools is a plus:
• Data visualization tools such as Power BI or Tableau
• PrIME/ RTCIS Power User is preferred
• Knowledge of lean processes and tools
• Able to identify trends, patterns and outliers in supply chain data
• Strong organization and task management skills
• Ability to work in a fast paced environment while managing multiple projects/priorities simultaneously
• Awareness of end to end supply chain functions and relationships
• Must contribute to our culture focused on trust and respect for all team members, Customer-first strategies, and continuous improvement

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Benefits:

The benefits package at Flexe is thoughtfully designed to help people lead healthy lives in and outside of work.

-Health benefits for individual:

--Dental and vision are covered 100%

--Medical is covered 100% for HSA or a small premium for PPO.

-401k Matching Program

-Internet Stipend, while we're 100% work from home

-$300 Work from home office reimbursement

-20 days of PTO

-13 Total Holidays

--10 company holidays (We've added Juneteenth to our list of holidays observed)

--2 floating holidays

--Take your birthday off!

-Paid Parental Leave & Bereavement Leave

-Paid Volunteer Time

-Industry learning initiatives with talks, demos, site visits. Etc.

Working at Flexe:

Here are a few perks that make day to day work at Flexe even more enjoyable:

-Choice of MacBook or PC and monitor setup, and height adjustable standing desk

-Located in historic Pioneer Square; restaurants, bars, shops, and mass transit hub

-PhilanthroFlexe program. A quarterly program where we give back to the community through volunteer work, fundraising drives, etc.

Other benefits available when in-office:

-Bike lockers and showers

-Fully stocked pantry and beverage fridge

-Bake-off challenges

-Team sports such as Kickball, Softball, etc.

Flexe participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration.

Flexe is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.