What We’re Up to at Tango Card

Tango Card helps thousands of companies reach their goals by making rewards and incentives easy to send and awesome to receive. Our customers genuinely love working with us, and it shows: We’ve made the Inc. 5000 list of the fastest-growing private companies in America for the last five years. We’re backed by a stellar group of investors, including the private equity firm FTV (which led a $35M growth equity round in 2018), Fyrfly Venture Partners, Floodgate Capital, Eric Schmidt’s Innovation Endeavors, SWaN & Legend partners, and WTI.

We work with 2,500+ enterprise customers today, including some of the world’s most recognizable businesses: Twitter, Google, Extole, Microsoft, Salesforce, and F5. We also partner with the top gift card brands, including Amazon, Starbucks, Target, Walmart, The Home Depot as well as 600+ brands across 40+ countries. Our customers send millions of gift cards each month, and we’ve facilitated $2B gift card transactions since our creation. Last but not least, we proudly partner with many of the most respected non-profits in the country, including the National Park Foundation, Special Olympics, and Habitat for Humanity.

Why Work for Us

Tango Card is proud to have been rated one of the best companies to work for by Built In. We’re on an incredible path to be the #1 rewards provider, and to get there we need amazing people (like you) in customer support, sales, engineering, and finance to accomplish this vision.

We foster an office culture of autonomy and transparency with flexible working hours and slim team structures. We provide our team members with what they need to be successful—whether that’s the latest technology at their fingertips or empowering them to attend conferences about industry trends. We’re committed to promoting mentorship and career development opportunities for our team members. Our physical offices are designed for productivity and comfort with standing desks, comfortable pod chairs, and a very dog-friendly environment. If working from home is more your thing, many roles offer the choice to establish a remote office. With a company like Tango Card that’s experiencing high growth year over year, career opportunities abound and you have the chance to create, own, and grow your role.

COVID-19 Update: To learn more about how Tango Card has adapted during these times, take a look at our blog post, How Tango Card is Changing in the Face of COVID-19, by our CEO, David Leeds.

Reward yourself and join the Tango Card team!

The Job:

As Director of Supply Chain, Digital—a department known internally as Catalog Operations—your primary responsibility is to create the most ingenious and high-performing digital and physical supply chain system in the rewards and incentives industry. You’ll help Tango Card embody our mission of making rewards easy to send and awesome to receive by ensuring our Category Management and Supply Chain teams operate as a seamless unit to deliver a catalog that’s easy to care for and reliably available. 

As part of this delivery, you’ll partner with departments such as Finance and Business Development to establish the most efficient and forward-thinking processes that deliver rewards for our customers. You’ll constantly strive to achieve utmost transparency so that stakeholders can easily and proactively find everything they need to know about our rewards. You’ll ensure that Catalog Operations performs exceptionally high-quality work and earns the trust of our customers, Tango Card teams, brands partners, and suppliers every day. As overall system manager, you’ll also establish metrics to help us measure system performance, detect emerging trends, and evaluate system capacity levels. You’ll use this data to make informed changes to your team operations and to draft strategic plans for your team. You’ll help your team develop KPIs and dashboards, SLAs, and controls with these metrics to most effectively develop the day-to-day operations of your teams.

You’ll work diligently to identify barriers to scale, then expose and attack those barriers relentlessly. You’ll keep the long-term results of our customers and our teammates in mind, always. You’ll guide your managers and ensure an agile environment of professional development and career growth opportunities.

Reports to: VP of Operations

As a Director of Supply Chain, Digital at Tango Card, you’ll:

• Ensure our rewards catalog is accurate, compliant, easy to develop, and meets customer needs perfectly
• Ensure our supply chain system is hearty yet efficient
• Ensure our supplier API operations are extensive, efficient, measurable, and improving
• Partner with Engineering and Partnerships to advocate for supply-chain efficiencies and effective administration
• Work cross functionally across Tango Card to ensure trust, transparency, and high-quality communications
• Nurtures and develop your teams to help them reach their full potential
• Develop budgets, policies, and procedures to support the functional infrastructure for catalog operations

To be effective in our Director of Supply Chain, Digital role, you must have:

• 6+ years of supply-chain direction expertise
• Bachelor’s Degree in Supply Chain or related field
• Prior demonstrated results in a high-impact, pioneering operations role
• Excellent verbal and written communication skills
• Experience sourcing from international vendors
• Advanced understanding of supply chain concepts
• Advanced proficiency in Excel

Our ideal Director of Supply Chain, Digital at Tango Card will have most of the following skills and experience:

• 10+ years supply-chain experience involving both digital and physical goods
• Experience managing the launch of new systems
• Experience in both physical and digital supply-chain processes
• Statistical modeling experience

What you'll get from us:

• Competitive compensation package (money isn’t everything, but it helps)
• Medical, dental, and vision benefits (100% employer paid premium)
• Unlimited PTO and a generous holiday schedule
• 401(k) matching and equity opportunities (401(k) is a 100% match of up to 6%)
• Home-Office grant for ensuring a great WFH environment during social-distancing measures
• Award-winning culture that fosters autonomy, creativity, inclusion, transparency, and ownership
• Continued education and self-growth opportunities through Udemy
• Virtual fitness benefits through Classpass
• Dog-friendly offices

Tango Card is proud to extend its Voluntary WA State Paid Family Medical Leave Plan to employees across all Tango Card locations.

Tango Card is proud to be an equitable and equal opportunity employer; we’re strong because we’re diverse and prioritize inclusive practices. All applicants will be recruited and considered for employment regardless of their social identities, including but not limited to race, gender, color, religion, belief, national origin, age, sexual orientation, disability, and other protected classes. We thrive in the areas of recruiting and hiring when we have a growing awareness of the challenges faced by underrepresented candidates during the application and hiring process. We encourage all candidates to apply for roles they feel they have the skills to fulfill or a willingness to learn.