eCommerce Client Success Manager (Mid-Market) - Seattle, WA at Ideoclick

| Seattle
Sorry, this job was removed at 4:07 a.m. (PST) on Saturday, October 3, 2020
Find out who's hiring in Seattle.
See all Operations jobs in Seattle

Ideoclick is a Seattle based company, founded by former Amazonians, offering a suite of services to empower brands to successfully drive their eCommerce business. We provide strategic advisory and business planning, pricing strategy, marketing, content creation and optimization, catalog management, inventory management, and reporting data and software for our diverse set of clients.

Our high-quality, global customer base includes businesses such as Clorox, Kellogg’s, Unilever, CVS and many other top brands and retailers. We’re an entrepreneurial organization that is growing fast and looking for a Client Success Manager to join our Mid-Market team!

At Ideoclick, we work as a distributed team. While we maintain a corporate presence in Seattle, WA; our employees have the flexibility to work from the location they choose, and we are open to this role living/working anywhere in the US.

What you’ll do:

Deliver excellent client satisfaction through management of day-to-day client relationships, client communication, and project schedules

Proactively and autonomously develop and execute growth-focused joint business plans with clients – including strategy, marketing, content, and inventory management

Possess a clear understanding and command of client metrics related to growth, sales, inventory, content, marketing, and ROI

Coach and educate clients on key business drivers and inputs

Coordinate with cross-functional groups

Identify and recommend internal process improvements

What you’ve done:

  • Spent 3+ years in a client or account management, consulting, business management, online marketing/ecommerce, or sales role
  • Worked with Amazon, either directly or through external relationship (vendor/manufacturer)
  • Worked in an eCommerce agency (preferred)
  • Utilized Microsoft Excel/spreadsheets to analyze data to drive business decisions

What you’ve got:

  • Ability to ruthlessly prioritize competing deliverables in a dynamic environment
  • Strong ability to communicate and present to clients
  • Experience analyzing business data and metrics
  • A curious attitude and the ability to self-motivate, learn, and work in a fast-changing business environment
  • Willingness to roll up sleeves and dive into the details; a “can-do” attitude

What’s in it for you? 

  • Working with a talented, dynamic and collaborative group of people
  • Competitive salary and benefit package
  • Medical, Dental and Vision insurance
  • 401k
  • Gym membership
  • Flexible working hours
  • A casual, relaxed atmosphere in a modern, spacious office in the Pioneer Square area with convenient access to transit and phenomenal views of the Puget Sound and CenturyLink Field
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM

Location

Ideoclick is located in Seattle's historic Pioneer Square neighborhood, just steps from CenturyLink Field and easily accessible for commuters!

What are Ideoclick Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
We offer employees A parking subsidy of up to $240.00/month.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
More Jobs at Ideoclick18 open jobs
All Jobs
Data + Analytics
Dev + Engineer
HR
Marketing
Operations
Product
Sales
Product
new
Seattle
Sales
new
Seattle
HR
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Marketing
new
Seattle
Marketing
new
Seattle
Developer
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Marketing
new
Seattle
Marketing
new
Seattle