Executive Assistant

| Seattle

Executive Assistant to VP of EngineeringCompany Description

At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving. 10,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management (XM) Platform to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate.

Expectations for Success

Qualtrics is looking for an energetic individual to support our VP of Engineering. In this role, you will not only help with administrative tasks, but you will be a true business partner focusing on objectives and strategy, project planning, internal team communications, and external customer meetings. An ideal candidate would be someone who is a self-starter, incredibly organized, inventive and efficient. You will see the company objectives at a high level and be able to point the executives and their teams in a direction that helps move the needle towards those goals. You will have the intuition to react with appropriate urgency to emerging situations, be able to complete multiple high-priority tasks efficiently, and be comfortable making decisions with minimal oversight or mentorship. Being flexible and having a sense of humor while maintaining a high level of integrity and confidentiality is crucial to this role.

A Day in the Life

  • Internal and External Comms. The EA will help create and design presentations for both executives both internally at Qualtrics and externally for prospects and customers. Write and proof global communications including emails, memos and announcements for the larger customer experience and brand experience organizations.
  • Project Manager. The EA will own project management and planning for annual, bi-annual, quarterly, and monthly business meetings; team offsites; fiscal year budgeting exercises; space planning for teams; and more. The EA will ensure all meetings are essential to moving the needle towards company big bet/goal completion.
  • Rhythm of Business Coordination. You will manage the master schedule by arranging meetings and ensuring that the executives are spending their time effectively on the priorities that matter.
  • Strategic Researcher. Part of the day-to-day role for the EA will involve taking over some of the basic research to support the business (e.g. see around corners to proactively solve potential issues and understand if we are making progress in areas necessary to goal completion).
  • Administrative Assistant. The EA will help set and track agendas for given meetings, take notes and/or action items to document the decisions made in meetings, submit expenses monthly, and provide other administrative support as needed.
  • Travel and Logistics. You will manage some travel and logistics associated with travel.

Qualifications

  • Bachelor's degree is required.
  • Past Executive Assistant experience is required. Preference for a fast-paced, tech startup environment.
  • Expert level written and verbal communication skills.
  • Strong problem-solving skills.
  • Experience supporting an engineering organization, understanding agile processes and workflows preferred.
  • Strong organizational skills with the ability to stay on top of and complete multiple tasks in a timely manner.
  • Consistently produced work with the highest level of attention to detail.
  • Consistently deliver high-quality professional customer service to internal and external customers with the ability to be personable and happy to help in a variety of situations.
  • Visionary spirit: ability to take the initiative, work independently and accomplish tasks.
  • Adaptive: tackle new tasks with little notice or instruction.
  • Self-starter, taking initiative on new tasks with little guidance or oversight.
  • Work collaboratively with all other executive admins at headquarters and remote locations to maintain a smoothly working corporate environment.
  • The utmost level of integrity and discretion in handling confidential information.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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