LivePerson is a transformational force in how Brands and Consumers communicate. With over 18,000 customers including Disney, Verizon, HSBC, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled.

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)

You believe data-led decision making is the norm

You see feedback or failure as motivation to learn and to grow 

You relate to our core principles and want to work with experts in their respective fields

Role Description: 

Reporting into the VP, Expert Engineering, this role will own driving and enhancing our enablement system that spans sales, operations, conversational design, and bot building. The Global Head of Sales Enablement will work with SMEs across the company and manage a team to deliver against shared goals. The Expert Engineering department reports directly into the Founder/CEO and brings a bias towards action, relentless improvement, and human centered design approach to work.

In this role you will:

• Lead driving and enhancing our Enablement system working closely with Sales Executives, Product Owners, Product Marketers, and internal data science teams 
• Own and facilitate our virtual sales kick start and provide coaching to our sales reps as needed
• Plan and Program Manage the annual All Field Kickoff (yes, virtually next year)
• Create feedback loops to assess needs and close gaps
• Automate processes and repetitive work 
• Manage a team of 3 to 4 to hit collective goals

Your qualifications are: 

• High EQ and coaching mentality
• Minimum 10 years of professional experience. Unconventional backgrounds are appreciated.
• Managed a high performing and scrappy team that works as a unit and has some fun in the process
• Successfully carried a quota or routinely won new business
• Have successfully run an annual sales/field kickoff

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. You’ll have great benefits plus flexible time off. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.