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Global Head of Automotive Industry Solutions

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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Global Solutions Director – Automotive Manufacturing

We are looking for a Global Solutions Director, Automotive Manufacturing to join our Global Vertical organization. The ideal candidate is an Automotive industry expert with knowledge of industry trends, pain points, business processes, system landscapes, and solutions, of an automotive manufacturer. S/he has a point of view on how digital transformation can enable new business models, transform factory operations, reduce time to market, optimize the supply chain, and differentiate the employee and customer experience. S/he has experience strategizing, architecting, implementing, and supporting enterprise software solutions for the automotive industry. And s/he is passionate storyteller with the ability to communicate an innovative vision and roadmap for the automotive industry.

This role will serve as ServiceNow’s thought leader for the Automotive industry. The Global Solutions Director, Automotive Manufacturing will collaborate with customers and partners to co-develop industry solutions, work closely with the Sales, Marketing and Partner organizations to bring solutions to market, build trusted relationships with customer executives, and support account teams on strategic planning and sales opportunities.

The Person

The ideal candidate has demonstrated ability in the following key areas:

1) Industry Experience: 12+ years working in or consulting to the auto industry. A minimum of 5 years working directly for an automotive manufacturer. The ideal candidate will also have enterprise software sales experience selling into the auto industry. Familiarity with manufacturing, supply chain, sales, support, and planning business processes. Also, a solid understanding of the technology landscape and core systems use to enable the major business process of an auto manufacturer is strongly desired.

2) Solution Development: Proven track record of collaborating with internal domain experts, customers and partners to create industry-specific solutions and solution content for the auto industry. Demonstrated ability to determine repeatable industry use cases, understand technology ecosystem, craft compelling positioning and identify areas of opportunity based on total addressable market.

3) Strategic Planning: Ability to create and drive the global auto vertical strategic business plan with clear pathways to revenue targets. Ability to provide management insight and understanding on the key trends and strategic opportunities for ServiceNow in the auto industry. History of being accountable to solution revenue and pipeline goals.

4) Solution Sales Success: Passion for and track record of collaborating with global sales teams (Account Executives, Solution Consultants, Product Sales) as a trusted advisor to seed and develop strategic opportunities based on industry solutions. Experience enabling Sales on the Auto industry message, solutions and resources available, developing high touch and at-scale sales programs, and partnering with global sales teams to seed and advance strategic solution-based opportunities.

5) Cross-Functional Execution: Proven ability to generate results in a highly matrixed organization, collaborating with Sales, Pre-Sales, Marketing, Sales Enablement, and Alliances organizations around a common Auto industry strategy. 

6) Content Development: Demonstrated ability to create and distribute internal and external content, such as sales enablement, industry thought leadership, solutions, and customer stories to drive awareness and ServiceNow’s growth in the Auto industry.

 7) Customer Engagement: Ability to present to large customer audiences and build credibility with CxOs.



Qualifications

Qualifications

• 12+ years working in, consulting to, or selling into automotive manufacturing companies with deep knowledge of operational business processes, preferably including the sales, customer service, manufacturing, and supply chain domains. A minimum of 5 years working directly for an automotive manufacturer.

• Ideal candidates would have leadership experience at an automotive manufacturer or professional services firm. Have sold and delivered technology transformation projects as a System Integrator, OR have product marketing or presales leadership background at a software vendor that sells into the automotive sector.

• Business application software product marketing, sales or delivery experience is preferred over infrastructure experience

• Self-starter with demonstrated leadership experience

• Understanding of key repeatable industry use cases in the Automotive Manufacturing sector

• Strong communication and writing skills. Top notch public speaking skills.

• Experience creating captivating industry positioning and thought leadership

• Ability to develop trusted advisor relationships with customers and sales organizations

• Superior organizational skills with ability to effectively prioritize

• Familiarity with ServiceNow and/or the digital workflow technology market

• Ability to thrive in a super-fast paced, constantly evolving company

• Minimum Bachelor’s Degree. MBA or related Master’s Degree is a plus.

• Ability to travel up to 25% of the time


     


 



TR21


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

4400 Carillon Point, Floor 4, Kirkland, WA 98033

An Insider's view of ServiceNow

How would you describe the company’s work-life balance?

I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

Kurdin

Manager, Strategy & Operations

What does your typical day look like?

I work in global cloud services and constantly collaborate with people–every day is different. I could be working on product design, collaborating with folks in other organizations, driving decisions, assessing technology, and talking with customers.

Bill

Distinguished Systems Architect

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What are some things you learned at the company?

Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

Ying

Director, Product Design

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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