GM of International (Excluding China)

| Seattle
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Blue Nile is the largest online retailer of certified diamonds, engagement rings and fine jewelry. Our standards are amongst the highest of all jewelers.  We provide a superior customer experience, extraordinary value and industry leading product quality and style.  We obsess about our customers and are passionate about providing each customer with an amazing experience. 

Blue Nile operates in over 45 countries today. We are looking to develop our international strategy, uncover opportunities, execute flawlessly and turn the international business into a growth engine for Blue Nile.

This role reporting into the SVP of International will play a key role in driving this international growth.You will set the strategy, build and lead a team to grow the Blue Nile business in Europe, Americas (ex. US), ANZ, Middle East, South East Asia and over time will expand to new markets. You think big when it comes to growing a brand internationally – partnerships, launching new markets, acquisitions and capitalizing on local trends. You also sweat the details that are key to long term brand success. You own the customer journey from site experience to post-purchase. You are an expert at performance marketing and lead a team of channel marketers effectively optimizing budget and investment to drive high efficiency growth. You are practical and know when the effort to localize will move the needle vs. when it is not a priority. You’re an operational leader, intellectually curious, data driven and persistent in your pursuit of executional excellence. You will work across the organization and establish relationships and influence with a wide range of stakeholders at all levels of the organization to mobilize initiatives. You will work closely with our product, technology, marketing and ops teams to establish Blue Nile as a compelling brand in our priority markets internationally.

Responsibilities:

  • Develop strategy for revenue growth across Europe, Americas (ex. US), ANZ, Middle East and South East Asia and over time will expand to new markets
  • Lead/build out a team of performance marketers to drive high ROI growth across mature and new markets
  • Create and grow customer acquisition across key channels – SEM, social, SEO, email, affiliates, brand and other new emerging channels
  • Expand the Blue Nile brand presence in key markets, develop localized PR efforts to grow awareness and set and measure clear KPIs for success
  • Own the customer experience in these key international markets – advocate across merchandising, tech, product, operations to build a stellar customer experience
  • Drive step change growth internationally with a structured, data driven approach to new investments – expand to new markets, strategic partnerships and expansions
  • Influence the tech product roadmap that creates the right experiences for customers internationally
  • Create the operational KPIs, OKRs and lead the ongoing management cadence that will operationalize our strategic goals 
  • Focus on data driven insights to lead continuous improvements and innovations in our international top line growth
  • Manage the team’s efforts across forecasting, budget allocation across markets (ex. China) and channels to drive revenue and margin growth
  • Mentor, coach, develop and motivate team members to understand business objectives and achieve performance goals
  • Work cross functionally to facilitate coordination with multiple teams across the organization to drive efficiency, profitability, creativity and a superior customer experience

Qualifications:

  • Bachelor’s Degree in Business or related field, MBA preferred
  • 8+ years in performance marketing, brand building and related fields
  • International experience particularly in Europe is a big plus
  • Strategic mindset with the ability to think broadly, refine questions and develop analytical frameworks that drive to key insights and business recommendations
  • Experience leading and managing a team
  • Prior experience working closely with product and technology
  • Strong sense of pragmatism and business judgment to ensure insights and recommendations lead to execution, action and impact
  • Operational excellence, passion for detail with laser focus on result oriented KPIs
  • Ability to build and foster productive working relationships with cross-functional teams

 What we offer:

  • Medical, Dental, and Vision Healthcare Coverage
  • 401(k) with Company Match
  • Paid Vacation
  • Competitive Salaries
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • SpringFrameworks
    • OracleDatabases
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

We are located in Seattle’s vibrant Pioneer Square district. We are close to transportation, restaurants, coffee shops and parks.

What are Blue Nile Perks + Benefits

Culture
Volunteer in local community
Blue Nile participates in local volunteer activities such as Fred Hutch Obliteride
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Blue Nile has an employee-led Diversity, Equity and Inclusion Advisory Council
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Blue Nile has an employee-led Diversity, Equity and Inclusion Advisory Council
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Set aside up to $2,650/year pre-tax to pay for eligible health expenses- including many over-the-counter products.
Disability Insurance
Dental Benefits
Blue Nile pays 100% of the employee premium and a portion of the dependent premium for full time employees on our Health Plans.
Vision Benefits
Health Insurance Benefits
Blue Nile pays 100% of the employee premium and a portion of the dependent premium for full time employees on our Health Plans.
Life Insurance
Employer paid life/AD&D insurance with a $50,000 benefit for each. Supplemental life/AD&D available for employees, spouses, and children
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
All full-time regular employees receive $100.00 per month to aid with transportation costs. Pre-tax savings are available on bus and ferry passes as well as parking expenses.
Company Outings
Happy Hours
Happy hours are hosted Once per month by our Brewnile Club!
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Blue Nile offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Cross functional training encouraged
Promote from within
Paid industry certifications

Additional Perks + Benefits

Benefits are effective the first of the month following your date of hire.

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