Junior Systems Administrator
Tango Card helps thousands of companies reach their goals by making rewards and incentives easy to send and awesome to receive. Our customers genuinely love working with us, and it shows: We’ve made the Inc. 5000 list of the fastest-growing private companies in America for the last five years. We’re backed by a stellar group of investors, including the private equity firm FTV (which led a $35M growth equity round in 2018), Fyrfly Venture Partners, Floodgate Capital, Eric Schmidt’s Innovation Endeavors, SWaN & Legend partners, and WTI.
We work with 2,500+ enterprise customers today, including some of the world’s most recognizable businesses: Twitter, Google, Extole, Microsoft, Salesforce, and F5. We also partner with the top gift card brands, including Amazon, Starbucks, Target, Walmart, The Home Depot as well as 600+ brands across 40+ countries. Our customers send millions of gift cards each month, and we’ve facilitated $2B gift card transactions since our creation. Last but not least, we proudly partner with many of the most respected non-profits in the country, including the National Park Foundation, Special Olympics, and Habitat for Humanity.
Why Work for Us
Tango Card is proud to have been rated one of the Best Companies to work for by Built In Seattle. We’re on an incredible path to be the #1 rewards provider, and we are hiring amazing people across all areas of the business to accomplish our vision.
We foster an office culture of autonomy and transparency with flexible working hours and slim team structures. We provide our team members with what they need to be successful—whether that’s the latest technology at their fingertips or empowering them to attend conferences about industry trends. We’re committed to promoting mentorship and career development opportunities for our team members. Our physical offices are designed for productivity and comfort with standing desks, comfortable pod chairs, and a very dog-friendly environment. If working from home is more your thing, many roles offer the choice to establish a remote office. With a company like Tango Card that’s experiencing high growth year over year, career opportunities abound and you have the chance to create, own, and grow your role.
COVID-19 Update: To learn more about how Tango Card has adapted during these times, take a look at our blog post, How Tango Card is Changing in the Face of COVID-19, by our CEO, David Leeds.
Reward yourself and join the Tango Card team!
The Job
The Tango Card IT department is looking for our newest team member to add networking and vulnerability management experience for our growing business needs. We leverage a variety of cutting-edge cloud and on-prem platforms across our business and are seeking a team member with demonstrated expertise in systems administration. As our Junior Systems Admin, you will be the go-to team member on our business systems, function as an escalated support level Our Junior Systems Administrator will be the subject matter expert on corp systems, in particular networking, function as tier 2 support.
We are seeking someone who is passionate about tech, knowledgeable, willing to collaborate on projects, suggest improvements and work with us to ensure we’re empowered to execute Tango Card’s vision of being the number one rewards provider for the global enterprise.
Reports To: Senior Manager, IT
As a Junior Systems Administrator at Tango Card you will:
- Be part of a team of Systems Administrators, managing a variety of cloud and onprem services, support our users and develop automated processes for seamless growth.
- Work with IT and Engineering team members in the administration of local infrastructure in all of our Nationwide sites (Seattle, Boise, and Omaha)
- Administer the workstation and mobile device environment
- Maintain, audit, backup, and improve local and cloud infrastructure
- Remediate vulnerabilities discovered in the organization
- Maintain, improve, and development of IT documentation
- Respond to endpoint security events and maintain threat policies
- Evaluate third-party software eg. email filtering and implement them in the organization
- Provide after-hours IT support as needed.
- Act as Tier 2 support to Helpdesk
- Administer our Network Services: Palo Alto, ZScaler, Meraki, AWS
- Become the subject matter expert for a variety of Tango Card internal resources (Jira, Meraki, Cisco, Palo Alto, VMware, Azure, AWS, Windows Server, Okta, Kandji, Microsoft Endpoint Manager (Intune), G-Suite, Office 365, Box, Crowdstrike, etc.)
To be effective in our Junior Systems Administrator role, you must have:
- 1 to 2 years of relevant Systems Administration experience or equivalent experience
- 1 year of experience managing vulnerabilities in a collaborative cross-team capacity
- Demonstrated experience scripting in PowerShell and Bash
- The ability to lift and move 30 pounds
Our ideal Junior Systems Admin at Tango Card will have most of the following knowledge, skills and abilities:
- Administration experience of Windows Server environment and all related services (SCCM, Active Directory, etc.) on a virtualized platform
- Experience in endpoint security and MDM services
- Excellent communication, customer service, organizational, and problem-solving skills
- Available for as-needed support on an as-needed basis, for a diverse internal customer base
- Work self-guided, with excellent self-direction and initiative, as well as within a team
Please note: visa sponsorship is not available for this position.
- Competitive compensation package (money isn’t everything, but it helps)
- Medical, dental, and vision benefits (100% employer paid premium)
- Unlimited PTO and a generous holiday schedule
- 401(k) matching and equity opportunities (401(k) is a 100% match of up to 6%)
- Home-Office grant for ensuring a great WFH environment during social-distancing measures
- Award-winning culture that fosters autonomy, creativity, inclusion, transparency, and ownership
- Continued education and self-growth opportunities through Udemy
- Virtual fitness benefits through Classpass
- Dog-friendly offices
Tango Card is proud to extend its Voluntary WA State Paid Family Medical Leave Plan to employees across all Tango Card locations.
Tango Card is proud to be an equitable and equal opportunity employer; we’re strong because we’re diverse and prioritize inclusive practices. All applicants will be recruited and considered for employment regardless of their social identities, including but not limited to race, gender, color, religion, belief, national origin, age, sexual orientation, disability, and other protected classes. We thrive in the areas of recruiting and hiring when we have a growing awareness of the challenges faced by underrepresented candidates during the application and hiring process. We encourage all candidates to apply for roles they feel they have the skills to fulfill or a willingness to learn.