Network & Telecom Analyst at Getty Images

| Seattle
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Who We Are:

Getty Images is the most trusted and esteemed source of visual content in the world, with over 200 million assets available through its industry-leading sites and The Getty Images website serves creative, business and media customers in almost 200 countries and is the first place people turn to discover, purchase and share powerful content from the world's best photographers and videographers.

Getty Images works with over 200,000 contributors and hundreds of image partners to provide comprehensive coverage of more than 130,000 news, sport and entertainment events, and impactful creative imagery to communicate any commercial concept and the world's deepest digital archive of historic photography. 

Getty Images is the starting point for our customers imagery search. Customers are confident that they are going directly to the best source of content, and that Getty's search engine will surface only the most relevant content to them and have the tools they need to refine and explore creatively. 

Our customers will be able to communicate effortlessly with Getty Images, in their quest to find the right imagery. Using text, voice, or visual channels, they will have the ability to describe their content needs creatively and thoroughly. Getty Images' search will eliminate the barrier that exists between a creative art director and a technical researcher.

Who You Are 

You are a team player who possesses a junior to intermediate level of Network and Telecommunications experience and skill.  You can easily demonstrate a mix of technical and soft skills which enable you to communicate with different business groups with ease. You are a self-starter who is detail-oriented and has a knack for prioritizing and time management. You are excited by the idea of working in a global enterprise environment and are comfortable working under pressure and with tight timelines.

As the ideal candidate, you can multi-task between project work, support work, and maintenance work. You are hands-on and want to be the “do everything” part of a highly functional team. You are ready to do any implementation, documentation, operation, maintenance, and optimization work that will help the team, improve your skill set and take your career to the next level. You are excited about working on all of Getty Images’ converged network infrastructure, including, but not limited to, network, telephony, audio/visual equipment, and related systems, services and software.

Your Next Challenge   

  • Report to the Manager of Network & Telecom and help manage a highly effective customer- oriented service infrastructure that meets measurable goals
  • Collaborate with team to define objectives, priorities and activities that support the department and company strategies and goals
  • Partner with other operational teams and vendors to ensure 24/7/365 service and maximum up time
  • Participate in the delivery of projects ranging in size from small to multiple month, global initiatives
  • Define and improve Network & Telecom team KPI’s, processes and procedures
  • Provide on-site technical support, installation and maintenance of network infrastructure including provisioning, software, routers, switches and wireless networks
  • Work effectively in a globally distributed multi-vendor Internet, WAN, Telecom and LAN network, which includes cloud vendor components
  • Develop, create and maintain structured network documentation, device configurations, circuit information, operations network diagrams and knowledge base articles
  • Provide statistics of network performance and capacity and make proactive recommendations for improvements to the network environment 
  • Maintain currency on career skills as necessary to support a multi-vendor network and telecommunications infrastructure, including knowledge of industry standards and advancements

What You’ll Need  

  • Minimum of 2 years relevant experience in this field
  • Experience working with a globally distributed team
  • Some hands-on experience with network and telephony-related systems and solutions
  • Some experience with AWS, GCP, or Azure cloud platforms
  • Ability to demonstrate practical knowledge of TCP/IP, Routing protocols and DNS
  • Excellent customer service skills
  • Ability to take initiative, exercise professional, independent judgment, and formulate recommendations for delivery to management 
  • Able to express complex concepts to a variety of audiences with excellent oral and written communication skills
  • Must be willing to travel, including internationally, when necessary for project related work
  • Applicants must be able and willing to participate in on-call rotation and respond to calls 24/7/365 when on-call

Preferred Qualifications

  • Proficiency in the design, maintenance and support of Unified Communications systems 
  • ITIL training, understanding and certification
  • DR infrastructure design and operations support experience
  • Experience with IDEs, scripting tools and code development/deployment processes
  • Degree in Computer Science, Information Systems Management, or corresponding experience
  • Training and Certifications for Cisco, Avaya, Juniper and/or similar, pertinent Networking/UC qualifications
  • Experience with Cisco UC or Broadsoft PBX
  • Experience with Juniper Firewall, JUNOS Space and/or related security products
  • Experience with Splunk, SolarWinds, LiveActionand similar monitoring tools 
  • Experience with WAN Optimization and/or SD-WAN solutions

Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.

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Technology we use

  • Engineering
  • Product
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Situated between the International District, Pioneer Square, Century Link + T-Mobile Park, there are endless options for lunch, happy hour and coffee.

An Insider's view of Getty Images

What are some social events your company does?

Talent shows, Guac-offs (just like it sounds, epic guacamole cook-offs), cocktail competitions...


PR Manager

What are Getty Images Perks + Benefits

Getty Images Benefits Overview

We offer:
-Work life balance + remote flexibility
-Team and office celebrations
-Transportation benefits
-Competitive retirement benefits and life insurance
-Great healthcare, including medical, dental and vision
-Donation + volunteer days
-Unlimited vacation

Volunteer in local community
Get 1 day per calendar year to volunteer with an organization of your choice.
Friends outside of work
Eat lunch together
Intracompany committees
Moral and Diversity and Inclusion Committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Getty employees can contribute up to $2700 annually to their FSA. We also contribute generously to employees FSA's and HSA's.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
New employees are invested 100% day one.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Flexible work schedules and hours are dependent on teams and managers.
Remote Work Program
Our remote work program includes work from home arrangements can be made with each employee's manager.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to 10000 for eligible adoption expenses and 12 weeks of paid leave. We extend the same reimbursement for surrogacy.
Company sponsored family events
Getty Images hosts a family day each summer. Events have included Mariners games or trips to the Seattle Aquarium.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Salaried employees qualify for our Flexible Time Off and hourly employees are given up to 27 days per calendar year.
Paid Volunteer Time
More time can be used by flexible time off or PTO.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
We offer a free ORCA card or subsidized parking in our garage.
Company Outings
Getty Images has several events throughout the year including an annual golf tournament + family day.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Fresh bread is delivered daily with fresh fruit, too.
Happy Hours
Happy hours are hosted Once per month.
We offer subsidized parking in our garage.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Career mentoring, Leadership mentoring.
Time allotted for learning
Online course subscriptions available
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